Last week Donnie Peaks wrote a post highlighting various acronyms in an effort to help you understand what they mean. In his post he said,

“At Truliant, we’ve put forth great effort to not use financial jargon or acronyms that may be confusing.”

Shortly after his blog was posted we received an email in our Success Story Inbox that highlights the above statement and we wanted to share it with you. Try not to let your jaw drop when you read how high this new member’s loan interest rate was at another financial institution.

Here’s the story as reported from Teresa, a Member Service Specialist at our Wytheville Member Financial Center.

“Last week, a young man came into the Wytheville Member Financial Center and asked about the credit union. We talked for almost an hour and I discovered a lot about him during the conversation – including the fact that his current financial institution had caused him some problems and that he was tired of all the fees they charge. It’s also worth pointing out that he’d been to five other financial institutions prior to coming to Truliant.

After we talked he left the office to think about what I had told him and returned later that day. I asked him what it was that made him choose Truliant over all the other places he had been that day; to my delight he told me [click to continue reading.]