Added Convenience

by Kristina on February 23, 2012

I was recently at a doctor’s appointment (which I’m going to all the time now that I’m seven months pregnant!), and a nurse asked me what I do for a living. I told her I work for a credit union, and she instantly lit up.  

nurse

“Which one?” she asked. I happily told her Truliant, to which she said, “Where’s that?”

I explained our locations to her, and she starting telling me about how she’s been interested in switching from her current bank to a credit union. She said her only hesitation about switching to a credit union is that she’s concerned there aren’t enough locations.  

I know this is a common concern for many out there, so I was well prepared with an answer for her.

First, Truliant is part of the Credit Union Service Center network, meaning our members can do basic transactions at participating credit unions across the country.  Second, we have online, mobile & telephone banking options available to our members where they can check balances, make payments, complete transfers and more from anywhere.  Third, our members can choose from a list of hundreds of surcharge free ATM’s to complete withdrawals nationwide.  

She was so excited that she would be able to move to a credit union and still have the convenience she’s used to. I gave her information to open her membership with Truliant and she gave me a huge smile.  

I can’t wait until my next appointment (only two weeks away) to see how she’s enjoying the many benefits Truliant offers!

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