Comments on: Asking the Right Questions http://www.truliantfcu.org/blog/asking-the-right-questions/ The Truliant Federal Credit Union blog. Fri, 27 Jan 2012 16:56:04 -0500 http://wordpress.org/?v=2.8.6 hourly 1 By: Cristen http://www.truliantfcu.org/blog/asking-the-right-questions/comment-page-1/#comment-360 Cristen Thu, 15 Jul 2010 12:52:33 +0000 http://www.truliantfcu.org/blog/?p=1020#comment-360 Jeff, thank you for being a member-owner of Truliant. There are a variety of things that are considered when determining a credit limit on a credit card. If you would like to discuss this further please contact us at 800-822-0382. It's our policy not to discuss personal details over the Web. Thanks Jeff, thank you for being a member-owner of Truliant. There are a variety of things that are considered when determining a credit limit on a credit card. If you would like to discuss this further please contact us at 800-822-0382. It’s our policy not to discuss personal details over the Web.

Thanks

]]> By: Jeff http://www.truliantfcu.org/blog/asking-the-right-questions/comment-page-1/#comment-352 Jeff Wed, 14 Jul 2010 13:19:42 +0000 http://www.truliantfcu.org/blog/?p=1020#comment-352 That's great that Truliant does things like this. As a new member, I was immediately impressed with your customer service. Unfortunately, I applied for a credit card with you and you turned me down for the limit I requested. I couldn't understand why. I was in process of changing credit unions and I asked for a credit line increase at my old credit union and they gave it to me. So you can probably understand my confusion. The only reason I can determine as to why this happened is that I was with the old credit union for 17 years and Truliant for a few months. Maybe you can explain this better. At this point, I am in limbo. I am a member of both credit unions but moved my primary accounts back to my old credit union. I'm still considering my options on whether to keep my account with Truliant open. That’s great that Truliant does things like this. As a new member, I was immediately impressed with your customer service. Unfortunately, I applied for a credit card with you and you turned me down for the limit I requested. I couldn’t understand why. I was in process of changing credit unions and I asked for a credit line increase at my old credit union and they gave it to me. So you can probably understand my confusion. The only reason I can determine as to why this happened is that I was with the old credit union for 17 years and Truliant for a few months. Maybe you can explain this better.

At this point, I am in limbo. I am a member of both credit unions but moved my primary accounts back to my old credit union. I’m still considering my options on whether to keep my account with Truliant open.

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