IMPORTANT UPDATES: For questions about the IRS Economic Impact Stimulus Payment program, please visit the IRS website.

Due to the SBA's recent communication, PPP applications for businesses have been halted. More info.
SYSTEM MAINTENANCE NOTICE: Our Digital Banking will undergo system maintenance from 10:30pm EST Saturday, July 11th - 4:30am Sunday, July 12th. You may experience intermittent availability during this time

Branch Operations

  • Information about the COVID-19 virus
  • UPDATED 6/30/2020:

    On July 6th, Truliant will pilot four branch locations for expanded in-lobby services. These location include Radford and Wytheville, VA, Greenville, SC and Shelby, NC. During this time, we will continue to practice social distancing and will require all members and employees to wear a mask inside any of our locations.

    All other branch locations will continue to operate their lobbies by appointment only during regular business hours. Drive-thru locations will also continue to operate for teller transactions, including fast-track lanes to get you back on the road quickly.

    Drop-and-Go transactions are available through the Night Depositories and will be posted by close of business Monday through Friday.

    Our Call Center hours, which can be reached at 800.822.0382, will operate under normal hours Monday through Thursday 7:30 a.m. - 5:30 p.m., Friday 7:30 a.m. - 6 p.m., and Saturday 9 a.m.- noon.

    As a reminder, many transactions can be completed in Online Banking and our Tru2Go Mobile Banking app.

    Branches will resume normal hours of operation as soon as possible and appreciate your patience as we continue to safely serve our members.   

    County/Area Locations with Drive-Thru
    Alamance County Burlington

    Mebane (No Saturday Drive-Thru)
    Charlotte-Metro Region Huntersville


    Tyvola Road
    Forsyth County Hanes Mall

    North Point

    Clemmons (No Saturday Drive-Thru)

    Downtown Winston-Salem (No Saturday Drive-Thru)
    Guilford County High Point

    S. Elm Eugene Street

    New Garden Road (No Saturday Drive-Thru)
    Randolph County E. Dixie Drive
    Additional Locations Shelby, NC

    Radford, VA

    You can also check the latest hours of operation for individual Truliant branch locations in North CarolinaSouth Carolina and Virginia.