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Truliant promotes Lanning to MFC Manager in Mebane

Truliant promotes Lanning to MFC Manager in Mebane

Release date: 4/7/2014

Truliant promotes Lanning to MFC Manager in Mebane

Winston-Salem, N.C. (March 25, 2014) – Truliant Federal Credit Union has promoted Flor Lanning to the role of Member Financial Center Manager at its Mebane location.

At the location, Lanning will oversee financial management of the branch and efforts of the staff to guide members in meeting their financial goals. She will also coach staff on executing service consistent with Truliant’s improving member lives philosophy with the goal of building strong financial futures for our members. She began in the new role in December.

Lanning joined Truliant in July 2007 as a Member Services Representative at its Mebane location. She later helped open the S. Elm-Eugene location as lead Member Services Representative. In September of 2012, she was promoted to Coordinator at Truliant’s Friendly branch. Lanning played a central role in building it to a top performing member financial center by establishing strong member service relationships and through coaching team members on necessary behaviors for the location’s success.

“Flor has earned this opportunity through her consistent high performance in various MFC roles, and is a strong example of leadership, diligence and talent,” said Rik Kielbasa, senior vice president member experience.

Lanning said that the most rewarding aspect of working for Truliant is creating a relationship with members and teaching that skill to others.

“Relationship building is the essential driving force for Truliant. What keeps me motivated is creating a connection and then helping to guide members to put them in a new house, lower debt or put a child into college,” Lanning said.

In addition to working for Truliant, Lanning is currently enrolled at Guilford College earning a Business Management Degree with a Minor in Accounting.