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Casner Named Manager Of New Truliant Winston-Salem Location

Casner Named Manager Of New Truliant Winston-Salem Location

Release date: 5/5/2014

Casner Named Manager Of New Truliant Winston-Salem Location

WINSTON-SALEM, N.C. (May 5, 2014) – Truliant Federal Credit Union has promoted Lauren Casner to the position of Member Financial Center Manager for its newest Winston-Salem location at Whitaker Square, set to open this summer.

Her responsibilities include developing the new location’s growth plan to attract new members and ultimately improve more lives, establishing business member and partner relationships to meet their needs and mentoring branch staff, among others.

Truliant’s new Whitaker Square Member Financial Center will open in summer 2014. Located at 1985 Peace Haven Road in Winston-Salem, N.C., this new location will provide the latest financial services technology and maintain a focus on providing personal attention to members.

Casner began her career with Truliant at the North Point Member Financial Center in November 2010. Casner started as a Member Service Specialist and was promoted to Coordinator in January 2012.

Last year, Casner played a major role in Truliant’s March of Dimes Stuff-A-Stocking event that successfully raised funds for the women and babies health organization.

“Over the last two years, Lauren has taken the lead on several special assignments that have made positive impacts on the Member Financial Center network,” said Rik Kielbasa, senior vice president member experience.

“She has earned this opportunity in part by her ability to achieve superior results by leading others in our TruService Philosophy that builds exemplary service by thoroughly understanding and matching members’ needs to improve their lives.”

Casner said one of the most rewarding aspects of her work at Truliant is making a positive impact on member financial lives.

“I am able to build relationships, listen to their needs and help them reach their financial goals,” Casner said.

Casner graduated from Appalachian State University where she obtained a Bachelor of Science degree in Finance and Banking.

Truliant’s Whitaker Square Member Financial Center will open in Spring 2014 and is located at 1985 Peace Haven Road in Winston-Salem, N.C. It provides the latest financial services technology and maintains a focus on personal attention and convenience.