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Truliant Rebrands, Relocates Matthews Member Financial Center

Truliant Rebrands, Relocates Matthews Member Financial Center

Release date: 10/5/2016

WINSTON-SALEM, NC (Oct. 5, 2016) — Truliant Federal Credit Union held a ribbon cutting today to celebrate the opening of the credit union’s newest full-service branch location in North Carolina’s Matthews community, outside of Charlotte.

The location replaces Truliant’s former Monroe Road branch and is in the heart of downtown Matthews at 324 N. Trade Street, next to the Urgent Care building.

The Member Financial Center reflects Truliant’s new Life ImprovedTM brand with increased amenities, an open design, Wi-Fi access and teller pods that remove barriers to improve member interactions with the branch staff. It includes a walk-up Smart ATM that distributes multi-denominational amounts and accepts deposits without envelopes.

“Truliant’s mission is to improve our members’ lives, so in addition to state-of-the-art online services, we try to do that in-person near where they and their families live, work and play,” said Marc Schaefer, president and CEO of Truliant.

“Our Matthews relocation allows us to connect directly with our members and small businesses by providing guidance with their best interest at heart while also making transactions easy and convenient.”

The new branch offers Saturday hours, from 9 a.m. to noon, for members who may need assistance but are unable to visit during regular weekly hours.

Additionally, Matthews is the second in a series of Truliant branch relocations for greater access and member ease. In the last two years, Truliant has opened eight new Greater Charlotte area Member Financial Centers. Truliant will have a total of 33 branches by the end of 2016.

The new Matthews location is being managed by Stephanie Roskoskey. She will continue leading efforts to grow membership, help member-owners accomplish financial goals and cultivate strong relationships with existing and future business partners, with a goal of providing greater access to a better banking alternative in Matthews.

Truliant offers free interest checking, a variety of low-rate options on auto loans, home equity loans and lines of credit, mortgages and other loans. It also provides No-Cost Credit Reviews for new and existing members with guidance on how they can save money and reach their goals.

For Information, Contact: 
Heath Combs 
[email protected] 
(o) 336.293.2054 (c) 336.442.5736 

About Truliant Federal Credit Union
Truliant Federal Credit Union is a mission-driven, not-for-profit financial institution that promises to always have its member-owners’ best interest at heart by improving their lives through providing financial guidance and affordable financial services. Truliant was chartered in 1952 and now serves more than 200,000 members and currently has 31 Member Financial Centers in North Carolina, South Carolina and Virginia. For more information on Truliant Federal Credit Union, visit