Truliant Opens 10th New Branch in Charlotte with Waverly Member Financial Center
Release date: 6/13/2017
WINSTON-SALEM, N.C. (June 13, 2017) – Truliant Federal Credit Union today celebrated a milestone – its 10th new branch of a planned expansion in the Charlotte Metro region – with a special grand opening celebration for its new Waverly Member Financial Center in south Charlotte.
Truliant announced plans to build new branches in the Charlotte Metro region in March 2015.
Led by Manager Courtney Lewis, the 2,000 square-foot Waverly Member Financial Center, located at 7107 Waverly Walk Ave. near the southeastern tip of the of the I-485 loop, provides member-owners with the latest in financial products and services while maintaining a focus on the personal attention and convenience that Truliant has become known for by its members.
It has now opened new Member Financial Centers in the Mint Hill, Harrisburg, Park Road, Ballantyne, Mallard Creek, Steele Creek, South End, Waverly, Huntersville and Cornelius areas since late 2014. The expansion has created over 100 jobs, and has helped contribute to the addition of more than 25,000 new members over the past three years.
The credit union operates a total of 14 Member Financial Centers in the region.
“As we invite our members and potential new members to experience our new and 14th Member Financial Center in the Charlotte market, we celebrate the convenience of Truliant locations throughout the metro area,” said Marc Schaefer, president and CEO of Truliant.
“Complementing our robust mobile and online services, the teams at Waverly and thirteen other locations are there to help our members with a better banking alternative – one that focuses on always having their best interests at heart while helping them reach their goals and build strong financial futures. We’re looking forward to those interactions and sharing in the excitement of the outcomes that improve our members’ lives.”
The Waverly location was constructed with Truliant’s updated branch design that reflects the credit union’s Life ImprovedTM brand. The new Member Financial Center does away with traditional teller lines. Instead it offers unique teller pods to provide an enhanced side-by-side, more personal member service experience. The new facility also utilizes electronic signature pads to accelerate processes for members and improve efficiencies for employees, ultimately providing them with additional time to focus on member needs.
Additionally, the location offers a 24-hour Smart ATM, which is equipped with enhanced technology features that allow member owners to view deposited checks on their receipts, see an itemized list of deposits, accept multiple deposits without an envelope and dispense multiple denominations. The Waverly Member Financial Center also offers amenities such as free checking, easy access, a member-owner greeting station and coffee café.
The Waverly Member Financial Center is open Monday through Thursday from 9 a.m. to 5 p.m. and on Friday from 9 a.m. to 6 p.m.
About Truliant Federal Credit Union
Truliant is a mission-driven, not-for-profit financial institution that promises to always have its member-owners’ best interest at heart by improving their lives through providing financial guidance and affordable financial services. Truliant was chartered in 1952 and now serves more than 215,000 members. It currently has 33 Member Financial Centers in North Carolina, South Carolina and Virginia.
FOR MORE INFORMATION:
Contact: Heath Combs
(o) 336.293.2054 (c) 336.442.5736