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​Finding Community in Your Member-Owned Credit Union

Contributed by: Heath Combs

For Mike Stoneburner, there’s a sense of community in Truliant. It reminds him of home. 

“I grew up in a little farm town in Illinois on the Mississippi River. I always liked the family feeling of the local community bank. They knew who you were. They knew your needs and wanted to make sure you succeeded,” Stoneburner said.

After moving to the Charlotte-area three decades ago, Stoneburner became a big bank customer and immediately felt like a fish out of water. He missed the familiarity he got with his former community bank.

So he walked away from his big bank and found a new home – becoming a Truliant member in 1996. Two decades later, he takes advantage of a full range of Truliant services, including refinancing, Rainy Day and Christmas Club accounts, and even special escrow accounts to pay taxes.

But, for him, the people are what sets Truliant apart.

“I feel like I could call up Courtney Lewis (Waverly Member Financial Center Manager, pictured left) at any time,” Stoneburner said. “She is always able to come up with solutions to help make things easier.” 

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