DELAYED OPENING: On Thursday, January 4, 2018, Truliant’s Alamance County, Asheboro, N.C. and Richmond, Va. locations will open at 10 a.m. due to inclement weather. All other locations will have normal business hours. You can still pay bills, transfer funds, apply for loans and more using Truliant’s Tru2Go online tools.
Delayed Opening: On Friday, Jan. 19, 2018, all North Carolina Truliant locations will open at 10 a.m. due to snow conditions. Truliant's Virginia and Greenville, S.C. locations will open with regular hours. You can also pay bills or transfer funds by using our Tru2Go online tools: truliant.org/tru2go. Apply for loans by calling our 24-hour loan line at 855.293.2957 or by visiting our loan application page.
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Use Text Banking To Help Manage Your Finances

Contributed by: Heath Combs

Text messaging is second nature these days. Why should it be any different when it comes to your banking. Truliant offers convenient access to your accounts by text.1

This can be a handy tool for keeping track of your finances and there are a lot of different options for the account information you can receive. Check your balance any time by text. Receive a text message when your balance dips below an amount you set. Or set a date when you want to receive your balance. You can also transfer funds by text.

Additional Services view in Truliant's Online Banking Portal.Monitor account activity by setting the parameters for alerts when large withdrawals occur to protect yourself against unauthorized transactions. Set text alerts to view the last five transactions for your account.

Activate mobile Text Message Banking by accessing Online Banking and selecting the Additional Services tab (a photo of Additional Services view in the Online Banking portal is shown in this blog). From your options, choose Mobile Banking and Text Alerts, and then click or tap the Activate Button. 

As a security measure you will be asked to enter your phone number and receive an activation code to verify your phone. To receive updates on your account and more, text short commands by text to 454545.

Text message the following short codes to 454545 to get account info quickly:

 

  • BAL        Primary balance
  • LAST      Last 5 transactions
  • TRANS   Transfer funds to primary account
  • STOP      Deactivate service
  • HELP      Help keywords
Additionally, you can add text notifications within Online Banking by selecting the Additional Services tab. If you’ve already set alerts, choose Add an Alert.

You’ll see several options for texts you can receive at date intervals you set, like setting alerts for when you have had a large withdrawal, low balance, cleared check, to see when a loan payment due or past due, or when your certificates mature.

Also within the Additional Services tab in Online Banking, you’ll can set Travel Notifications, so you won’t be inconvenienced by your card not working while taking a trip, or, sign up for Suspicious Activity Alerts2 to monitor to get alerts on suspicious credit or debit card activity.

It’s that easy. And, it’s just another way that Truliant Federal Credit Union tries to make life easier for its member-owners.

(1) Your mobile carrier’s text messaging and web access charges may apply for text message alerts. (2) Predetermined criteria determines suspicious activity. These alerts do not replace regular monitoring of your accounts.  
 
 

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