Mobile Web

Stay secure with up-to-date devices and technology

• Older devices typically use unsupported web browsers that have security risks.
• Older, unsupported browsers might not be able to access websites that use HTTPS (indicating a secure website session)
• As of February 25, 2019, the Tru2Go app will not be accessible from the following devices and operating systems:
  • Windows Phone using Internet Explorer Mobile versions 10 and below
  • Apple iOS devices using Safari versions 5 and below
  • Android devices version 4.4.4 and below

Please keep in mind that mobile devices are susceptible to malware just like computers. Here are some things you can do to protect yourself while using your mobile devices:

• Only download apps from trusted sources. Primary app services such iTunes, Google Play, Amazon Appstore use strict security standards to reduce the risk of malware in the apps they offer. Third party sites may not use the same scrutiny in approving apps. Downloading apps from third party services may expose your mobile device to malware which could be used to capture your mobile banking credentials.
• Look at anti-virus options for your mobile device. Go to major anti-virus providers to see if they have a mobile offering. This can help identify malware that may already be on your device and help prevent malware from being installed
• Please be aware that unlocking or hacking your mobile device could increase your exposure to malware. If you do chose to use an unlocked or hacked device, please follow the same advice about only downloading apps from trusted sources.
• Please do not provide your login credentials to anyone who asks. Lenders and other institutions do not need to log into your account for any purpose. 
   

Never save your login credentials for secured sites on any device. If you suspect you have become a victim of any kind of identity theft, contact Truliant immediately at 800.822.0382.