Branch Operations
Truliant branch operations include:
- Branches open to walk-in traffic
- Branch visits by appointments
- Branches open for drive-thru
- Other branch updates
Beginning January 8, 2022, all branch lobbies will be closed on Saturdays. Saturday drive-thru services are still available in select locations.
As branch operating hours may be impacted at any time, we encourage you to make an appointment for service, especially more complex transactions. You may be required to wear a mask while in a Truliant branch as we follow local government mandates. Otherwise, face coverings are recommended when entering a Truliant branch. We will also continue to practice social distancing and increased sanitation practices.
Drive-thrus will be open during normal business hours, and several locations also offer Saturday drive-thru service. Drop-and-Go transactions are available through the Night Depositories and will be checked daily, Monday through Friday. Also, cash deposited at any Truliant ATM will be credited to member accounts immediately. ATM withdrawal maximums have temporarily been increased to $1,000 a day.
As a reminder, many transactions can be completed in Online Banking and our Tru2Go Mobile Banking app. You may also reach our Contact Center at 800-822-0382, Monday through Thursday from 8:00 a.m. to 5:30 p.m., Fridays from 8:00 a.m. to 6:00 p.m., and Saturdays from 9 a.m. to 12 p.m.