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Financial Relief for Members

Truliant's COVID-related relief plans are here to help our members financially during these challenging times.

Member Financial Assistance

Member relief programs:

  • Skip-a-Pay to let you skip
    monthly loan payments
  • Mortgage payment options
    and assistance programs
  • Early certificate withdrawal
    penalties can now be waived

 


Skip A Loan Payment

We’ve enhanced our Skip-A-Pay1 service to include many loan types. Additionally, we are waiving the standard $25 fee. You may now request to skip your monthly payment up to three times in 2020, and they can even happen across consecutive months. Simply log in to Online Banking, select "Additional Services" and scroll down to Skip-A-Pay. Please note that you must request Skip-A-Pay each month, each time the payment is due.

    Loan types currently with Skip-A-Pay option:

  • Automobile
  • Recreational Vehicles
  • Personal Convenience/Debt180
  • Personal Line of Credit/Overdraft
  • Home Equity Loan
  • Home Equity Line of Credit
  • Share/CD/Stock Secured

Mortgage Payment Options

If you are having difficulty meeting your Truliant mortgage payment requirements, call us, and we will connect you with our Mortgage Services team. We are here to help.

Certificate Early Withdrawal Penalty Waived

If you need access to your funds due to financial hardship, we are temporarily waiving withdrawal penalties. To learn more, please call us or make an appointment to speak to one of our Member Services Representatives.

Equal Housing Lender. Federally insured by NCUA.
(1) Subject to credit union approval. Skip-A-Pay works by extending your loan term by one month for each Skip-A-Pay transaction used. Account must be in good standing to qualify. Interest will continue to accrue until loan is completely paid. Truliant must be listed as the lienholder on loan to qualify.