SYSTEM MAINTENANCE: Due to system maintenance, Digital Banking users may experience a brief interruption of service between 9:00pm ET Saturday, November 16th and 1:00am ET Sunday, November 17th.
Holiday Observance:
In observance of Veterans Day, we will be closed Monday, November 11, 2019.  During this time, you may still complete transactions within Online Banking or the Mobile Application.  You can also Apply for a Loan or Become a Member.

Contact Truliant

To report a lost or stolen credit or debit card:
If your credit or debit card was lost or stolen, call 800-822-0382 anytime, day or night, 365 days a year. A customer service representative will be happy to help you.


For all other questions:
Call us at 800.822.0382, stop by one of our many convenient locations, make an appointment to see us in person, or fill out the following information to have a specialist get back in touch with you:


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Mail:

Truliant Federal Credit Union
P.O. Box 26000
Winston-Salem, NC 27114-6000

Member Contact Center:

Hours of Operation
Mon - Thurs 7:30 am - 5:30 pm EST
Friday 7:30 am - 6:00 pm EST
Saturday 9:00 am - Noon EST

Member Financial Centers:

North Carolina MFCs
South Carolina MFCs
Virginia MFCs

Contact Us:

Charlotte, NC: 800-822-0382
Greensboro/High-Point, NC: 336-664-1955
Winston-Salem, NC: 336-659-1955
Other Areas: 800-822-0382

Make an Appointment Online

Make an appointment when and where it's most convenient for you.

Say:

Tru2Go Phone Banking (option 2)
Member Service (option 3, then 3)
ExpressLoan (option 3, then 2)
Auto Buying & Pricing Services(option 3, then 5)

 
Note: For your protection, please do not use email requests for address changes, check reorders, card replacement, financial transactions / transfers, etc. In these instances, please use either the secured email feature in Online Banking, or call us with your request.

Notices of Error and Requests for Information must be written and mailed to the following address:
Truliant Federal Credit Union
P. O. Box 26442
Winston-Salem, NC 27114-6000