System Unavailability Notice: Online Banking, Mobile Applications and Mobile Web is unavailable due to system issues.  We apologize for any inconvenience.
ATTENTION Truliant VISA credit card members: To view your VISA credit card account, please visit Tru2Go Online Banking and choose the GoToMyCard link located in the Credit Cards tab. 

Contact Truliant

To report a lost or stolen credit or debit card:

If your credit or debit card was lost or stolen, call 800-822-0382 anytime, day or night, 365 days a year. A customer service representative will be happy to help you.

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Mail:

Truliant Federal Credit Union
P.O. Box 26000
Winston-Salem, NC 27114-6000

Member Contact Center:

Hours of Operation
Mon - Thurs 7:30 am - 5:30 pm EST
Friday 7:30 am - 6:00 pm EST
Saturday 9:00 am - Noon EST

Member Financial Centers:

North Carolina MFCs
South Carolina MFCs
Virginia MFCs

Contact Us:

Charlotte, NC: 800-822-0382
Greensboro/High-Point, NC: 336-664-1955
Winston-Salem, NC: 336-659-1955
Richmond, VA: 804-965-1966
Other Areas: 800-822-0382

Make an Appointment Online

Make an appointment when and where it's most convenient for you.

Say:

Tru2Go Phone Banking (option 2)
Member Service (option 3, then 3)
ExpressLoan (option 3, then 2)
Auto Buying & Pricing Services(option 3, then 5)

 
Note: For your protection, please do not use email requests for address changes, check reorders, card replacement, financial transactions / transfers, etc. In these instances, please use either the secured email feature in Online Banking, or call us with your request.

Notices of Error and Requests for Information must be written and mailed to the following address:
Truliant Federal Credit Union
P. O. Box 26442
Winston-Salem, NC 27114-6000