DELAYED OPENING: Due to inclement weather, on Monday, Jan. 14, 2019, Truliant's Wytheville, Radford and Richmond, Va. locations will open at 11 a.m. All other locations will have normal business hours. All digital and phone tools are available. Open accounts and apply for loans here or call us at (800) 822-0382.
System Notification: We continue to experience interruption with phone/voice verification codes for online banking and mobile application banking. As an alternative, you may use the SMS text or email verification methods.  We are working to resolve this issue and apologize for any inconvenience.
GOVERNMENT SHUTDOWN: For members impacted by the government shutdown, we may be able to help. Please call us at 800-822-0382 or stop by a branch near you for more information.

Contact Truliant

To report a lost or stolen credit or debit card:
If your credit or debit card was lost or stolen, call 800-822-0382 anytime, day or night, 365 days a year. A customer service representative will be happy to help you.


For all other questions:
Call us at 800.822.0382, stop by one of our many convenient locations, make an appointment to see us in person, or fill out the following information to have a specialist get back in touch with you:


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Mail:

Truliant Federal Credit Union
P.O. Box 26000
Winston-Salem, NC 27114-6000

Member Contact Center:

Hours of Operation
Mon - Thurs 7:30 am - 5:30 pm EST
Friday 7:30 am - 6:00 pm EST
Saturday 9:00 am - Noon EST

Member Financial Centers:

North Carolina MFCs
South Carolina MFCs
Virginia MFCs

Contact Us:

Charlotte, NC: 800-822-0382
Greensboro/High-Point, NC: 336-664-1955
Winston-Salem, NC: 336-659-1955
Richmond, VA: 804-965-1966
Other Areas: 800-822-0382

Make an Appointment Online

Make an appointment when and where it's most convenient for you.

Say:

Tru2Go Phone Banking (option 2)
Member Service (option 3, then 3)
ExpressLoan (option 3, then 2)
Auto Buying & Pricing Services(option 3, then 5)

 
Note: For your protection, please do not use email requests for address changes, check reorders, card replacement, financial transactions / transfers, etc. In these instances, please use either the secured email feature in Online Banking, or call us with your request.

Notices of Error and Requests for Information must be written and mailed to the following address:
Truliant Federal Credit Union
P. O. Box 26442
Winston-Salem, NC 27114-6000

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We have your best interest at heart in everything we do.