Corporate Social Responsibility

Truliant is about more than just financial services. We also strive to make a difference in the communities where we live, work, and operate.

Brighter Together – Truliant's Impact Report

Why Corporate Social Responsibility Is a Priority for Truliant

Truliant has always had a greater sense of purpose that goes beyond the financial transaction. We put our mission of improving lives into action with a strong sense of community, volunteerism, inclusion and philanthropy. Corporate Social Responsibility (CSR) is not something we do, it defines a part of who we are. Our focus on positive economic, social and environmental impact makes a difference in the lives of our members, as well as those around us.

As an organization, we are committed to fostering an inclusive workplace, serving the underserved, and promoting sustainability and financial wellness. We sponsor a variety of community events and organizations, and provide grants and scholarships through the Truliant Foundation. We are an active part of every community we serve and want to see them thrive so we can all lead better and more healthy lives — together. In other words, we make business personal.

Brighter Together - Truliant's Impact Report

Truliant presenting check to local charity

“Receiving this grant from the Truliant Foundation has been a game-changer for Jennings O’Neil Career Academy. The funding allowed us to provide industry-specific certifications that not only opened new doors for our participants but also gave them the confidence to pursue better-paying jobs and improve their overall quality of life.”

Executive Director, Jennings O'Neil Career Academy

Truliant presenting check to Greenville Tech

“Truliant Foundation’s gift was incredibly timely as our team worked hard in the Community Coat Closet to distribute 1,500 coats to our neighbors in Winston-Salem and the surrounding community during the winter months. The Foundation’s gift supported our efforts to Share Peace and Rekindle Kindness (SPARK) through hands-on and relational service-based work.”

Executive Director, Share Peace and Rekindle Kindness (SPARK)

"This has really helped to lift a heavy burden for my family while getting through this difficult time and I can’t express with words how truly grateful we are."

Truliant Employee, Recipient of an Employee Relief Fund grant

How We Make a Difference

Our social responsibility efforts are structured around five pillars. Each is focused on a different core belief important to our members and employees.

Community Engagement

Truliant builds lasting trust through the sponsorship of organizations, employee volunteerism, corporate partnerships and community events. We are invested in the communities we serve and we make a difference by carrying out our mission: to improve lives.

For over 70 years, Truliant Federal Credit Union has been an active participant in our local communities. We listen to the needs of the community and align our support with one or more of our focus areas: Community Development, Economic Mobility, Financial Wellness and Youth and Education.

Inclusion and Belonging

We believe our credit union thrives when our team reflects the diversity of the members and communities we serve, all of whom represent a diverse range of backgrounds and cultures.

We are stronger together because we intentionally foster a culture where every voice is heard, every perspective is valued, and everyone experiences the respect and dignity they deserve.

Learn more

Financial Wellness and Education

As the saying goes, "knowledge is power". Truliant provides education to our members about financial matters and services so they can make better and more fully-informed decisions that ensure long-term financial wellness.

As a trusted financial partner, we guide our members, business partners and the community to a better and more secure financial future by offering webinars, on-site financial education classes and financial wellness resources.

Solar panels on rooftop of Operations Center

Environmental Stewardship and Sustainability

While many of Truliant's social responsibility efforts are focused on our local communities, we also recognize that we are part of a greater global environment.

As such, we seek opportunities to make operational decisions that lessen our impact on the environment and contribute to the greater good of society.

Truliant Foundation

Established in 2023, the Truliant Foundation is a 501(c)(3) public charity with a purpose to lift up and transform Truliant member communities through charitable giving, collaboration, and meaningful partnerships. The Foundation strives to be a catalyst of growth for established nonprofits seeking the support and guidance they need to flourish and spark positive change in their communities. The Foundation also provides college scholarships to Truliant members and relief funds to Truliant employees facing unforeseen personal hardships.

See How

Our Annual Impact

community organizations supported by the Truliant Foundation

financial education workshops for business and community partners

charitable giving supporting low income communities

pounds of carbon dioxide offset by 742 solar panels

TruCommunity, True Impact

As a financial institution and lender, we know the importance of delivering on our promises and generating real results. We ultimately measure our success in how we're able to benefit our communities and improve the lives of the people in them.

Learn about our latest CSR efforts in our twice yearly (bi-annual) Impact Reports.

Truliant teaching financial education to community

Historical Community Impact Reports

We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Reserve Plus Banking:


General Charges
Fee Type	Fee Amount
Monthly maintenance	$25.00 Waived with any of the following: 1) Average Monthly Deposit Relationship ≥ $25,000, or 2) Average Monthly Truliant Financial Advisors Investment ≥ $50,000
Order checks	Standard Truliant Checks are free
Wire transfer (outgoing)	$25.00 Domestic, $35.00 International (incoming wires are free)
Overdraft Charges
Fee Type	Fee Amount
Balance Backup* and Balance Backup+** overdraft protection	$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year
Deposit account overdraft protection transfer service charge	$3.00 (limit once daily)
Line of credit overdraft protection transfer service charge	$3.00 (limit once daily)

*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.

**Balance Backup+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.

For a comprehensive listing of account-related fees, special service fees, and additional details, log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.

We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for SafeSpend Banking:


General Charges
Fee Type	Fee Amount
Monthly maintenance	$5.00 Waived with any of the following: 1) Monthly Total Deposits ≥ $250, or 2) 23 or younger
Official check, payable to third party	$5.00/check
Wire transfer (incoming)	$10.00 (Domestic / International)
Wire transfer (outgoing)	$25.00 (Domestic) $35.00 (International)

We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Essentials Plus Banking:


General Charges
Fee Type	Fee Amount
Monthly maintenance	$7.50 Waived with any of the following: 1) Monthly Direct Deposit ≥ $500, or 2) Average Monthly Checking Balance ≥ $1,500, or 3) Average Monthly Deposit Relationship ≥ $5,000
Order checks	Standard Truliant Checks = $10.00
Official check, payable to third party	$5.00/check
Wire transfer (incoming)	$10.00 Domestic or International
Wire transfer (outgoing)	$25.00 Domestic, $35.00 International
Overdraft Charges
Fee Type	Fee Amount
Balance Backup* and Balance Backup+** overdraft protection	$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year
Deposit account overdraft protection transfer service charge	$3.00 (limit once daily)
Line of credit overdraft protection transfer service charge	$3.00 (limit once daily)

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