Catch Fraud As It Happens
Monitor your account for fraud with Suspicious Activity Text Alerts1 from Truliant. These alerts allow you to receive quick text alerts to your mobile phone on suspicious credit or debit card account activity. Text alerts provide instructions for contacting us to confirm and verify suspected fraud, and allow you to block your card.
Ready to Opt-In for Suspicious Activity Text Alerts?
Opting in for suspicious card activity mobile text alerts with Truliant is easy. Here's how to receive these alerts:
- Sign in to Online Banking. If you do not currently use Online Banking, click here to create an account.
- Select the Additional Services tab. Under Forms, select Suspicious Card Activity Text Alerts.
- Enter the Mobile Phone number that will receive text alerts. Select the Add Suspicious Activity Alerts icon to verify. Agree to Conditions by selecting the square icon.
You will receive a confirmation email indicating that your form has been submitted. If you receive a Suspicious Activity Text and suspect that a transaction may be fraudulent from the transaction information in the text message, reply with NO and contact our Member Contact Center immediately at 800.822.0382.
Opt-out by texting STOP in reply to a Text Alert or by visiting the Suspicious Card Activity Text Alerts form in Online Banking.
When you’re striving to reach your goals, Truliant can help you achieve them as your financial partner. Truliant is committed to providing the products and services members need to strengthen their finances and improve their lives.
(1) Predetermined criteria select suspicious activity. Your mobile carrier’s text messaging and web access charges may apply for text message alerts. These alerts do not replace regular personal monitoring of your accounts.