Phone-Based Automated Account Info Survey

Was our automated verification process easy to use?

Yes No N/A

Was our automated account balance information useful?

Yes No N/A

Was our automated account transaction details useful?

Yes No N/A

How do you feel about the time you spent navigating our automated system?

I spent less time than expected I spent more time than expected It was about what I expected

Please add your compliments or suggestions for improving the phone system experience.

Your voice matters.