Truliant strives to provide all employees with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do with the understanding that work is just one part of an employee’s life. Even with the best intentions, sometimes life happens and things do not go as planned. A disaster or sudden illness or injury can launch an employee into financial peril and cause additional financial stress.
One program of the Truliant Foundation to help manage this stress is the Employee Relief Fund, which was created in 2021 to provide financial assistance to Truliant employees who have experienced hardships due to events beyond their control. Through this program, Truliant provides financial resources to help employees facing disasters, illnesses or injuries in hopes of making their lives a little easier during a time of hardship.
There are two categories when assistance may be provided:
Expenses associated with a disaster
Expenses related to an injury, illness or accident
Other types of hardships or crises will be considered on a case-by-case basis.
Donating to the Employee Relief Fund
Who can donate to the Truliant Employee Relief Fund?
Anyone can donate to the Truliant Employee Relief Fund at any time, including employees, Truliant members, vendors or community members. Every donation makes a difference. Donations can be made the following ways:
Credit/Debit Card Payment
You can make one-time donations through this online site.
Payroll Deduction (Truliant Employees only)
Complete the donation form available on the Human Resources TruZone page and return the form to Human Resources at [email protected]. We recommend and encourage employees to use payroll deduction as an easy way to contribute.
Employees can stop or change the amount of their contribution throughout the year by submitting an updated payroll deduction form, also available in TruZone, to Human Resources. Changes in payroll deduction amounts can take up to 30 days to process.
Check
Make payable to “Truliant Employee Relief Fund” and send to:
Carolinas Credit Union Foundation
Truliant Employee Relief Fund
PO Box 1787
Columbia, SC 29202
Why donate?
Every dollar donated will support Truliant employees who have experienced hardships due to events beyond their control, including disasters, extended illnesses or injuries, and other special situations. This is a wonderful way to support the Truliant team and improve the lives of employees.
Truliant Federal Credit Union is covering all administrative costs associated with the fund. 100% of every donation goes directly toward providing grants to employees with a qualifying need. All donations to the fund are tax-deductible.1
Can donations be made and directed to a specific employee?
No. Due to IRS regulations, we are unable to earmark donations for specific employees. All donations collected are added to the fund, which supports Truliant employees that meet the eligibility criteria. Donors who know of an employee facing a financial hardship should encourage the employee to speak with a member of Truliant’s Human Resources team.
Can a donation be made in honor of others?
Yes, donations can be made in honor/memory of others. The donation form provides an area where information can be added to recognize others. The Truliant Foundation will notify honorees or representatives at the donor’s request.
How will Truliant issue a receipt for a donation?
If the donation was made via credit/debit card, the donor will receive a receipt for their gift via email immediately following the transaction. For donations made by check, the completed donation form and canceled check will suffice. Employees using payroll deduction can reference their payroll deduction information on pay statements.
About the Truliant Foundation
Established in 2023, the Truliant Foundation is a 501(c)(3) public charity with a purpose to lift up and transform Truliant member communities through charitable giving, collaboration, and meaningful partnerships. The Foundation strives to be a catalyst of growth for established nonprofits seeking the support and guidance they need to flourish and spark positive change in their communities. The Foundation also provides college scholarships to Truliant members and relief funds to Truliant employees facing unforeseen personal hardships.
To learn more about the Foundation’s impact in 2024, view its
annual report.
To learn more about the Foundation's impact in 2025, view its
midyear report.
(1) The Truliant Employee Relief Fund is managed by the Carolinas Credit Union Foundation, a 501(c)(3), grant-making public foundation supported by the credit union system in the Carolinas. No goods or services are provided in exchange for donations.
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for SafeSpend Banking:
General Charges
Fee Type
Fee Amount
Monthly maintenance
$5.00
Waived with any of the following:
1) Monthly Total Deposits ≥ $250, or
2) 23 or younger
Official check, payable to third party
$5.00/check
Wire transfer (incoming)
$10.00 (Domestic / International)
Wire transfer (outgoing)
$25.00 (Domestic) $35.00 (International)
For a comprehensive listing of account-related fees, special service fees, and additional details, log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Receive one free overdraft per calendar year by contacting us or visiting a branch. Normal fee of $28 per overdraft applies for all other overdrafts.
Access to more than 80,000 surcharge-free ATMs. A surcharge-free ATM is one you can use without paying an extra fee charged by the ATM owner. Truliant partners with a nationwide network of ATMs that let you withdraw cash, check balances, and more—without those added fees.
Even if the ATM isn’t Truliant-branded, it can still be surcharge-free if it’s part of our network.
Use the ATM locator to find the most convenient locations near you.
Enjoy a full suite of everyday benefits designed to protect your wallet, your time, and your peace of mind — all part of this powerful package.
Unexpected perks — A $90 per month value if purchased separately:
Lifestyle Protection and Savings
Cell phone protection coverage
24/7 roadside assistance
Buyer protection and extended warranties
Telehealth for your family
Save on healthcare (prescription, vision and dental discounts)
Travel and leisure discounts
Shopping perks (receive cash back or use for purchases)
Or call the Benefits Service Center at 866-298-3686, Mon – Fri, 8:30 a.m. – 5:00 p.m. ET for assistance with registration and activation.
Money Access and Everyday Banking Perks:
Free standard Truliant checks
Free official checks
Free incoming wire transfers
One-time overdraft fee waiver (per calendar year)
Early Pay — Get your paycheck up to 2 days early
Surcharge-free ATMs — Access to 80,000 ATMs worldwide that waive their fees for our members
Free ATM withdrawals, even outside Truliant
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Reserve Plus Banking:
General Charges
Fee Type
Fee Amount
Monthly maintenance
$25.00
Waived with any of the following:
1) Average Monthly Deposit Relationship ≥ $25,000, or
2) Average Monthly Truliant Financial Advisors Investment ≥ $50,000
Order checks
Standard Truliant Checks are free
Wire transfer (outgoing)
$25.00 Domestic, $35.00 International (incoming wires are free)
Overdraft Charges
Fee Type
Fee Amount
Balance Backup* and Balance Backup+** overdraft protection
$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year
Deposit account overdraft protection transfer service charge
$3.00 (limit once daily)
Line of credit overdraft protection transfer service charge
$3.00 (limit once daily)
*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.
**Balance Backup+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.
For a comprehensive listing of account-related fees, special service fees, and additional details, log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Our Balance Backup coverage offers members emergency overdraft protection, allowing important items to clear and helping you avoid returned payment fees from payees.
Truliant will strive to pay the following types of transactions when you do not have funds available.
Checks and other transactions made using your checking account number
Automatic recurring drafts made using your debit card number
We also offer Balance Backup+ for the following types of transactions when insufficient funds exist in your account:
Non-Sufficient Funds occur when there isn’t enough money in your account to complete a payment. If this happens, we’ll simply reject the payment — and we won’t charge you a fee.
Acceptable forms of identification:
Driver’s license (state or U.S. territory issued)
Driver’s license learner permit (state or U.S. territory issued)
All identification must be valid, have a full-face photo, and not be expired.
Additional documents may be requested to verify identity and residency.
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Essentials Plus Banking:
General Charges
Fee Type
Fee Amount
Monthly maintenance
$7.50
Waived with any of the following:
1) Monthly Direct Deposit ≥ $500, or
2) Average Monthly Checking Balance ≥ $1,500, or
3) Average Monthly Deposit Relationship ≥ $5,000
Order checks
Standard Truliant Checks = $10.00
Official check, payable to third party
$5.00/check
Wire transfer (incoming)
$10.00 Domestic or International
Wire transfer (outgoing)
$25.00 Domestic, $35.00 International
Overdraft Charges
Fee Type
Fee Amount
Balance Backup* and Balance Backup+** overdraft protection
$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year
Deposit account overdraft protection transfer service charge
$3.00 (limit once daily)
Line of credit overdraft protection transfer service charge
$3.00 (limit once daily)
*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.
**Balance Backup+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.
For a comprehensive listing of account-related fees, special service fees, and additional details, log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Enjoy a full suite of everyday benefits designed to protect your wallet, your time, and your peace of mind — all part of this powerful package.
Unexpected perks — A $90 per month value if purchased separately:
Lifestyle Protection and Savings
Cell phone protection coverage
24/7 roadside assistance
Buyer protection and extended warranties
Telehealth for your family
Save on healthcare (prescription, vision and dental discounts)
Travel and leisure discounts
Shopping perks (receive cash back or use for purchases)
Or call the Benefits Service Center at 866-298-3686, Mon – Fri, 8:30 a.m. – 5:00 p.m. ET for assistance with registration and activation.
Money Access and Everyday Banking Perks:
One-time overdraft fee waiver (per calendar year)
Early Pay — Get your paycheck up to 2 days early
Low-cost standard Truliant checks — Only $10 per order
Surcharge-free ATMs — Access to 80,000 ATMs worldwide that waive their fees for our members
Free ATM withdrawals, even outside Truliant
Truliant's Early Pay program lets you access your money up to two days before your payday on Automated Clearing House (ACH) direct deposits. You don't need to sign up or opt-in: Early Pay is a free and automatic service we provide to our members. See more details here.
