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FRAUD ALERT: Scammers are posing as Truliant and sending emails and texts that state an unauthorized ATM withdraw has occurred on a member's account. Do not click on any links if you receive one of these communications.

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Knowledge Base

Dispute a Charge and Large Purchase Notifications

Do I Have To Notify You When Making a Large Purchase or Transaction?

You don’t have to add purchase notifications to your Truliant card but adding them is a good idea. If you don’t, our fraud prevention team may flag the purchase as potential fraud and prevent the transaction from going through. You can add this purchase note by contacting us at 800.822.0382.

How Do I Dispute a Charge?

Please visit our dispute a charge page to learn how to dispute a charge:
For Debit Cards call 800.822.0382 during normal business hours.
For Credit Cards call 888.829.6434 anytime 24/7.

Does Truliant Offer Payday Advance?

Truliant does not offer payday advances.