Knowledge Base

Do You Offer a Credit Card Rewards Program?

Yes! With your Truliant VISA^® Platinum Rewards card you can earn points for every purchase you make. Points can be redeemed for a variety of rewards, like statement credit, merchandise, travel, experiences and much more.
Learn more and apply online here.

You can also earn rewards when you use your Truliant VISA debit card to shop with merchants that participate in our program. Every month, there are great new deals promoted by your favorite retailers.
Access Online Banking to get rewarded.

Will My Credit Card Rewards Points Expire?

Points will expire in three years. Points gifted to your account will expire in 90 days, so we recommend only using the Gift Points feature when you are ready to redeem and need these additional points to complete your transaction. Full details can be found within the My Account Statement page on the rewards website

There are three easy ways you can order your reward; ordering online through our rewards website, by phone or by mail:
The most popular way to order your reward is directly through our rewards website. First, select the rewards category you would like to view under the "Browse rewards" dropdown menu. Then:

• Select the reward you want.
• Select "Add item to cart" to place your order and choose "Check out" (to change your selection or to start over, simply remove the item(s) from your Cart).
• Verify and confirm your redemption information, and enter the shipping address.
• Continue to step 2 and review your order to ensure the reward listed is exactly what you want.
• Select "Place my order" to complete your order.

You will receive an order confirmation with the option to print the confirmation for your records, and an email confirmation will be sent to the email address you provided.
To place your order over the phone, please call 866-678-5189. When speaking to a representative, please be as specific as possible regarding the brand and name of the reward you want, the color and size (if this applies) and the item number (if you know it) to ensure the desired reward is ordered correctly (ex: Apple 64 GB 4th Generation iPod Touch in black).

You may also place your order by mail. Please be as specific as possible when describing the reward (ex: Apple 32 GB 4th Generation iPod Touch in black). Include your phone number so we can contact you once your order has been processed. Then, mail your reward request to:
Reward Headquarters
1620 Bond Street
Naperville, IL 60563