Go paperless and skip the service charge.
Important Service Charge Information:
Starting August 29, 2026, a $2.00 monthly service charge will apply to members receiving paper statements and documents by mail.
You can easily avoid the service charge by switching to free paperless statements and documents—a faster, safer, and more convenient way to manage your accounts. Access your statements and documents anytime in Online Banking or the Truliant app, with no waiting and no clutter.
It only takes a moment to make the change:
- Log in to Online or Mobile Banking
- Select 'Statements & Documents' under 'Additional Services' in online banking or 'More' in the app
- Follow the simple steps to go paperless and you're all set!
Need help switching to digital statements and documents? Give us a call at 800-822-0382 or stop by a branch.
Why our members love electronic statements and documents:
- Enhanced security. Reduce the risk of mail theft, lost statements and identity fraud.
- Faster access. Receive your documents sooner.
- Access anytime, anywhere. View your statements anytime in online and mobile banking.
- Less clutter. Statements are stored digitally in one place.
- Search old statements. Easily search for old statements and documents when you need them.
- Environmentally friendly. Reduce paper usage.
- More reliable. No delays, lost mail or damaged statements.