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VISA® Security Information

Keep your card safe with these tips.
merchant helping a customer

At Truliant, we strive to keep your accounts safe. You can help by adding suspicious activity alerts to your credit and debt cards, which notify you if we've found any potentially fraudulent activity.


Travel Notifications No Longer Required

Beginning Friday, December 8, 2023 you’ll no longer need to provide us notice of upcoming travel for your Truliant debit and credit cards to function while you’re away (domestically or internationally). We get it – travel can be stressful. From full flights and busy airports to long drives and delays, we’re excited to save you this step on your travel to-do list.

Suspicious Activity Alerts

Catch fraud as it happens by monitoring your account for fraud with Suspicious Activity Alertsfrom Truliant. 

These alerts allow you to receive quick text alerts to your mobile phone on suspicious credit or debit card account activity. Text alerts provide instructions for contacting us to confirm and verify suspected fraud and allow you to block your card.

Ready to Opt-In for Suspicious Activity Text Alerts? 

Opting in for suspicious card activity mobile text alerts with Truliant is easy. Here's how to receive these alerts:

  • Sign in to Digital Banking. If you do not currently use Digital Banking, you may also create an account.

  • Select the Additional Services tab. Under Forms, select Suspicious Card Activity Text Alerts.

  • Enter the Mobile Phone number that will receive text alerts. Select the Add Suspicious Activity Alerts icon to verify, and agree to Conditions by selecting the square icon.

You will receive a confirmation email indicating that your form has been submitted. ​If you receive a Suspicious Activity Text and suspect that a transaction may be fraudulent from the transaction information in the text message, reply with NO and contact our Contact Center immediately at 800.822.0382. ​

Opt-out by texting STOP in reply to a Text Alert or by visiting the Suspicious Card Activity Text Alerts form in Digital Banking. 

When you’re striving to reach your goals, Truliant can help you achieve them as your financial partner. Truliant is committed to providing the products and services members need to strengthen their finances and improve their lives.

(1) Predetermined criteria select suspicious activity. Your mobile carrier’s text messaging and web access charges may apply for text message alerts. These alerts do not replace regular personal monitoring of your accounts.