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Effective Monday, November 30, 2020, branch lobbies will be closed to walk-in traffic but will remain open by appointment. Drive-thrus are still available. More details.

Contact Truliant

Need to report a card lost or stolen? Call us any time. 
Contact Us

Truliant offers several ways to contact us

  • Give us a call
  • Find a branch
  • Schedule an appointment
  • Submit a contact form

For all other questions:

Stop by one of our many convenient locations, make an appointment to see us in person, or fill out the following information to have a specialist get back in touch with you:

Send Us an Email

 

How to Report Fraud

Credit Card Fraud

To report credit card fraud, please notify us by phone or by submitting a form online.

By Phone
Call 800-820-8450 anytime, 24/7.

By Online Form
1) Log into Online Banking on your desktop or laptop computer.
2) Navigate to GoToMyCard.
3) Select ‘Transaction dispute’ under the Customer Service menu.
4) Submit a Transaction Dispute form in GoToMyCard.

Debit Card Fraud

To report debit card fraud, please notify us by phone or by submitting a form online.

By Phone
Call 800-822-0382 during normal business hours.

Hours of Operation
Monday - Thursday | 7:30 am - 5:30 pm EST
Friday | 7:30 am - 6:00 pm EST
Saturday | 9:00 am - Noon EST

By Online Form
1) Log into Online Banking on your desktop or laptop.
2) Select ‘Card Fraud’ under the Additional Services menu.
3) Submit the Card Fraud form in Online Banking

ACH Dispute

To dispute an ACH transaction, please call 800-822-0382 during normal business hours.

Hours of Operation
Monday - Thursday | 7:30 am - 5:30 pm EST
Friday | 7:30 am - 6:00 pm EST
Saturday | 9:00 am - Noon EST