Truliant will never contact you unexpectedly to ask for sensitive information such as your Social Security number, account number, PIN or password.

There's an important difference between receiving an unexpected request and contacting Truliant yourself. When you call us directly at 800-822-0382, a team member may ask questions to confirm your identity before discussing your account.

Common Scams To Watch For

Scammers have plenty of ways to reach you, from suspicious texts to fake job offers. And with AI making messages, images and even voices more convincing, some scams are harder to spot than ever. Here's what to watch for.

Pease Note: One thing many scams have in common? Pressure. If someone wants you to act immediately, keep a secret or send money before you've had time to think, that's your cue to stop and verify.

A unique password, multifactor authentication and a habit of verifying unexpected requests cover most of what puts your identity at risk.

Use a unique password. If you use the same password for multiple accounts, a breach somewhere else could put your Truliant account at risk, too.

Turn on multifactor authentication when available. This adds another layer of security, making it harder for someone to access your account even if they have your password.

Check your accounts regularly. Even a small unfamiliar charge could be a sign of fraud. Catching it early gives you a chance to act quickly.

Verify unexpected requests. If a call, text or email seems suspicious, contact Truliant using the number on the back of your card or our official website, not the contact information in the message.

Consider freezing your credit

A credit freeze restricts access to your credit report, making it harder for someone to open new credit accounts in your name. It's free to place or lift a freeze with each of the three major credit bureaus, and you can temporarily lift it when you need to apply for credit. A credit freeze won't affect your credit score or existing accounts.

Get Built-In Protection

Truliant's Essentials Plus and Reserve Plus checking accounts also offer added protection, including credit and identity monitoring, dark web monitoring and up to $10,000 in identity theft expense reimbursement.

Call Truliant at 800-822-0382 as soon as you suspect fraud, then change any affected passwords and report the scam to the FTC.

1. Stop communicating. Don't reply, click any more links or send money.
2. Contact Truliant at 800-822-0382. If you shared account information or suspect fraud, let us know as soon as possible so we can help you determine the next steps.
3. Change affected passwords. Start with your Truliant account, then update any other accounts that use the same password.
4. Report the scam. Visit ReportFraud.ftc.gov to report suspected fraud or IdentityTheft.gov if your identity has been stolen.
5. Consider a fraud alert or credit freeze. A fraud alert asks creditors to take additional steps to verify your identity. A credit freeze restricts access to your credit report.
6. When in doubt, stop and verify. If someone unexpectedly asks for personal information or tells you to move money, don’t take their word for it. Contact Truliant directly using a number you know is legitimate.

Scammers are good at what they do. If you've been targeted, don't let embarrassment keep you from speaking up. The sooner you act, the better.