Scheduled Maintenance Notification: Due to system maintenance ATM and Debit Card transactions may be intermittently unavailable beginning
on July 2nd at 9:15pm ET - 2:00am ET on July 3rd. 
Alert Testing: Test April 16 2:00pm
System Unavailability: Due to system unavailability, Get Cash Back is unavailable.  We apologize for any inconvenience.
HOLIDAY CLOSING: In observance of Independence Day, we will be closed Thursday, July 4, 2019.  Online banking and the Tru2Go Mobile App are available 24 hours a day to manage your account, complete transactions, Apply for a loan or Become a Member.  We are open normal business hours Friday and Saturday.
MyCreditCard Service

GoToMyCard

  • Details
  • FAQs
  • Manage your credit card account with GoToMyCard.

    GoToMyCard gives you all the information you need to manage your Truliant VISA credit card. Simply log into your Tru2Go Online Banking account or Tru2Go Mobile Banking to do the following:

    • View transactions and account history
    • Schedule a one-time or recurring payment
    • Request eStatements
    • Activate your replacement credit card if you received one
    …. And much more!

    GoToMyCard also allows credit card holders to:
    • Make a payment on your credit card account from another financial institution for free
    • Receive customer support 24/7 with our credit card customer service line by calling (800) 820-8450.
    • Request credit limit increases – directly in GoToMyCard
    • Set up balance transfers
    • View pending credit card transactions in account history
    • Receive your new credit card much faster
    • Receive email and text alertsr 
    To access GoToMyCard.com from Tru2Go Online Banking
    • Log into your account
    • Select the Credit Cards Tab
    • Click on the GoToMyCard link
    To access GoToMyCard.com from Tru2Go Mobile Banking:
    • Log into the Tru2Go Mobile app
    • Click the GoToMyCard icon at the bottom of the screen on an iPhone
    • Click the menu to find the GoToMyCard link on an Android phone.
    ACTIVATE YOUR CREDIT CARD
    • Please call the number located on the card to activate; or
    • Log into GoToMyCard.com to activate, click on “Activate your card” in the Quick Links section and follow the instructions on the page; or
    • Log into your Tru2Go Online Banking account and click on the GoToMyCard link in the Credit Cards tab, or through Tru2Go Mobile Banking by selecting the GoToMyCard icon in the Menu bar.

    If you have questions, please call our Member Contact Center at 800.822.0382 or visit your nearest Member Financial Center. 

  • How do I access GoToMyCard? 
    You can access GoToMyCard from Tru2Go Online Banking and Tru2Go Mobile Banking.
     
       To access GoToMyCard.com from Tru2Go Online Banking

    • Log into your account

    • Select the Credit Cards tab

    • Click on the GoToMyCard link

     
       To access GoToMyCard.com from Tru2Go Mobile Banking:

    • Log into the app

    • Select the GoToMyCard icon at the bottom of the screen on an iPhone

    • Select the top menu on an Android phone and click on the GoToMyCard link

     
    Who is Worldpay?
    Worldpay is Truliant’s credit card technology provider. Worldpay offers a comprehensive suite of traditional and innovative payment processing and technology solutions to merchants and financial institutions of all sizes, enabling them to address their payment processing needs through a single provider. Worldpay is the largest merchant acquirer and the largest PIN debit acquirer based on number of transactions in the U.S.
     
    Did Truliant sell its credit card portfolio?
    No.  Truliant has not sold its credit card portfolio. All Truliant personal and business VISA credit card accounts remain with Truliant Federal Credit Union.
     
    Where is my Truliant VISA credit card activity in online banking?
    You can log into your Truliant online banking account and select the GoToMyCard link under the Credit Cards tab to see your credit card activity.
     
    Where is my Truliant VISA credit card activity in Tru2Go mobile banking?
    You can log into your Tru2Go app and select the menu to see the GoToMyCard link.
     
    If I log off of GoToMyCard, do I also need to logout of online/mobile banking?
    Yes. Once you log off GoToMyCard, you can close the confirmation window and return to online/mobile banking to continue use or logout. 
     
    What if I want to see all of my cards together in GoToMyCard?
    You can go directly to GoToMyCard.com from a secure connection. If you’re visiting GoToMyCard for the first time, you will need to register one of your 16-digit card numbers and click on the down arrow in the top right corner to add additional cards. If you have already registered a card in GoToMyCard, you can click on the down arrow in the top right corner to add additional cards.
     
    Will my Truliant VISA credit card eStatement show in online banking?
    Your October credit card statement will no longer show with your other Truliant e-statements in online banking because it will be mailed to you. If you prefer, you can select GoToMyCard under the Credit Cards tab and then click on e-statements under Quick Links, located on the main page in GoToMyCard.
     
    How do I receive my VISA statement electronically
    Please follow these easy steps to request an electronic statement:
     
    Tru2Go Online Banking

    1. Log into your account

    2. Select the GoToMyCard link under the Credit Cards tab

    3. In GoToMyCard, click the e-statements link in the Quick Links section on the main page

    4. Select “on” to turn on e-statements

     
    To access GoToMyCard.com from Tru2Go Mobile Banking:

    1. Log into the app

    2. Select the GoToMyCard icon at the bottom of the screen on an iPhone or in the menu on an Android phone

    3. In GoToMyCard, select the Products Services icon

    4. Choose e-statements

    5. Select “on” in the e-Statements page

     
    What do I need to do to pay my Truliant Visa payment from a Truliant Account?
    Log into online banking and select GoToMyCard under Credit Cards, where you can set up a one-time or recurring automatic payment. Enter Truliant’s routing number 253177832 and your account number (including any zeros before or after your account number). This payment information will be stored for future one-time and/or recurring payments.

         *There will be up to a $25.00 returned payment fee if your payment is returned due to invalid account information.

    How to locate my Account Number?
    There are 3 ways to locate your Account Number.

    • In Online Banking: Select the account number you want to use for this payment option. Select Account Details button which will display your full account number.
    • In Mobile Banking: Select the account number you want to use for this payment option. Select Show Details button which will display your full account number.
    • Check: A check includes the bank routing number, account number, and the check number along the bottom of the check. Do not include the routing number or check number as part of your account number.
          Go To My Card Check Image


    If you need additional assistance to access this information, please call us at 800-822-0382 or come into one of our Member Financial Center locations for assistance.

    What other options do I have to make a payment?

    • Payments can be made in person at any Member Financial Center location.
    • Payments can be made by contacting Truliant Federal Credit Union at: 800-822-0382
    • Payments can be made by contacting Worldpay directly at: 800-442-4757
    • Payments can be set up in Bill Pay using the address below and entering the full 16 digit credit card number in the account number field.

            Visa
            PO BOX 672051
            DALLAS, TX 75267-2021


    Payments can be also be mailed to:
            Visa
            PO BOX 672051
            DALLAS, TX 75267-2021


    When will my Visa credit card payment be applied to my account?|

    • Payments made on your Truliant VISA credit card at a Member Financial Center or the Member Contact Center before 3:30 p.m. EST will be applied the next business day.
    • Payments made after 3:30 p.m. EST will be applied in two business days.
    • Payments made in GoToMyCard will be credited and applied the same day if made before 5:00 p.m. Eastern Time (4:00 p.m. Central Time). Payments made after 5:00 p.m. Eastern Time (4:00 p.m. Central Time) or on weekends or federal holidays will not be credited until the next business day. However, your payment will be applied as of the day you make it.|


    What if I want to see all of my cards together in GoToMyCard?

    • Adding cards to your account can be done in GoToMyCard:
    • Log on * from a secure connection or through Tru2Go Online Banking.
    • If you’re visiting GoToMyCard for the first time, you will need to register one of your 16-digit card numbers and click on the down arrow in the top right corner off the Account Summary box to add additional cards.
    • If you have already registered a card in GoToMyCard, you can click on the down arrow in the top right corner of the Account Summary box to add additional cards.