DELAYED OPENING: Due to inclement weather, on Friday, December 13, 2019, Truliant's Wytheville and Radford, Va. branches will open at 10 a.m. You can still access account information, pay bills, and more with Online Banking. To apply for a loan or check an application status, click here.
System Maintenance:
Due to scheduled maintenance, you may experience intermittent unavailability with Digital Banking on Saturday, December 14th, at 9:00pm - 7:00am on Sunday, December 15th
privacy & security

Privacy & Security

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  • Overview
  • Trust is at the center of all long-lasting, rewarding relationships. At Truliant, we want you to know that we take your personal information seriously and will do everything we can to keep it safe.

    Credit Card Fraud Prevention and Security

    • To reduce the potential for fraudulent activity, we actively monitor your Credit Card transactions 24 hours a day, 7 days a week

    Debit Card Fraud Prevention and Security

    • To reduce the potential for fraudulent activity, we actively monitor your Debit Card transactions 24 hours a day, 7 days a week

    Security Alerts

    • Access the latest information about online security breaches and ongoing scams

    Dispute an ATM, Debit or Credit Card Transaction

    • Follow these steps if you believe you disagree with a merchant's charge on your account

    Visa Security Information

    • Before you travel, contact us so we can ensure that your debit and credit cards will work as expected wherever you go

    Billing Rights

    • Understand your rights and our responsibilities under the Fair Credit Billing Act

    Electronic Funds Transfer Error Resolution Notice

    • Learn what you need to do if you believe there has been an error with your electronic funds transfer

    Transaction Limitations

    • Learn which transactions are limited and options you can consider to avoid exceeding the limitation.

    Privacy Policy

    • You can be confident that we safeguard your personal information in every way possible