SCHEDULED MAINTENANCE :

Users of Online Banking, Tru2Go App, Truliant.org and Tru2Go Phone Banking may experience brief outages beginning at 12 a.m. until 12 p.m. on Sunday, April 9, 2017 due to scheduled maintenance. If this occurs, please log back into the system. We apologize for any inconvenience.
 

Inclement Weather Notice:

Due to inclement weather, Truliant's Richmond Member Financial Center will open at 11 a.m. on Tuesday, March, 14, 2017. Truliant members can still pay bills, transfer funds, deposit checks, apply for loans and more using our suite of Tru2Go online tools. Visit Truliant.org/Tru2Go for details.

privacy & security

Privacy & Security

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  • Overview
  • Trust is at the center of all long-lasting, rewarding relationships. At Truliant, we want you to know that we take your personal information seriously and will do everything we can to keep it safe.

    Privacy Policy

    • You can be confident that we safeguard your personal information in every way possible

    Credit Card Fraud Prevention and Security

    • To reduce the potential for fraudulent activity, we actively monitor your debit and credit card transactions 24 hours a day, 7 days a week

    Security Alerts

    • Access the latest information about online security breaches and ongoing scams

    Dispute an ATM, Debit or Credit Card Transaction

    • Follow these steps if you believe you disagree with a merchant's charge on your account

    Visa Security Information

    • Before you travel, contact us so we can ensure that your debit and credit cards will work as expected wherever you go

    Billing Rights

    • Understand your rights and our responsibilities under the Fair Credit Billing Act

    Electronic Funds Transfer Error Resolution Notice

    • Learn what you need to do if you believe there has been an error with your electronic funds transfer