TEMPORARY BRANCH CLOSING: : Our Downtown Winston-Salem location is temporarily closed. Please check back in for details about reopening. We apologize for any inconvenience.
System Maintenance:
Due to scheduled maintenance on Sunday, September 9, 2018 between 6:00am and 2:00pm ET, Truliant's Easy Deposit check deposit feature will be intermittently unavailable.  If you encounter an error, please logout and login again.  Extended maintenance for Online Banking, Tru2Go Mobile and Tablet Applications on Sunday, September 9,2018 beginning at 12:00am - 5:00am ET.
privacy & security

Privacy & Security

Let’s Get Started
  • Overview
  • Trust is at the center of all long-lasting, rewarding relationships. At Truliant, we want you to know that we take your personal information seriously and will do everything we can to keep it safe.

    Credit Card Fraud Prevention and Security

    • To reduce the potential for fraudulent activity, we actively monitor your Credit Card transactions 24 hours a day, 7 days a week

    Debit Card Fraud Prevention and Security

    • To reduce the potential for fraudulent activity, we actively monitor your Debit Card transactions 24 hours a day, 7 days a week

    Security Alerts

    • Access the latest information about online security breaches and ongoing scams

    Dispute an ATM, Debit or Credit Card Transaction

    • Follow these steps if you believe you disagree with a merchant's charge on your account

    Visa Security Information

    • Before you travel, contact us so we can ensure that your debit and credit cards will work as expected wherever you go

    Billing Rights

    • Understand your rights and our responsibilities under the Fair Credit Billing Act

    Electronic Funds Transfer Error Resolution Notice

    • Learn what you need to do if you believe there has been an error with your electronic funds transfer

    Transaction Limitations

    • Learn which transactions are limited and options you can consider to avoid exceeding the limitation.

    Privacy Policy

    • You can be confident that we safeguard your personal information in every way possible