SOUTH END LOCATION WITHOUT POWER: Our South End location is experiencing a power outage and is temporarily closed. We hope to have the problem resolved soon. We apologize for any inconvenience.
Inclement Weather Notice:

Due to inclement weather our New River and Wytheville locations will open at 10:30am this morning, December 30th, 2016. 

Members can still apply for loans by phone or online as well as deposit checks via our iOS and Android apps 24-hours a day.

privacy & security

Privacy & Security

  • Overview
  • Trust is at the center of all long-lasting, rewarding relationships. At Truliant, we want you to know that we take your personal information seriously and will do everything we can to keep it safe.

    Privacy Policy

    • You can be confident that we safeguard your personal information in every way possible

    Credit Card Fraud Prevention and Security

    • To reduce the potential for fraudulent activity, we actively monitor your debit and credit card transactions 24 hours a day, 7 days a week

    Security Alerts

    • Access the latest information about online security breaches and ongoing scams

    Dispute an ATM, Debit or Credit Card Transaction

    • Follow these steps if you believe you disagree with a merchant's charge on your account

    Visa Security Information

    • Before you travel, contact us so we can ensure that your debit and credit cards will work as expected wherever you go

    Billing Rights

    • Understand your rights and our responsibilities under the Fair Credit Billing Act

    Electronic Funds Transfer Error Resolution Notice

    • Learn what you need to do if you believe there has been an error with your electronic funds transfer