Chief Planning Team

Todd Hall was named President/CEO of Truliant in January 2020. Mr. Hall joined the organization in 2012 as Chief Operating Officer with over 35 years of financial management experience. As President/CEO, Mr. Hall, in partnership with Truliant’s Board of Directors, is responsible for strategic leadership of the credit union with the purpose of improving members’ lives. Mr. Hall’s focus has been keenly member-centric, with initiatives committed to expanding convenience throughout all interactions with the credit union. 

He currently serves on the board of directors of the North Carolina Chamber of Commerce, Greater Winston-Salem Inc., and the Novant Health Triad Region Board of Trustees.

Mr. Hall holds a Bachelor of Science in Finance from the University of South Carolina and a Master of Business Administration from the executive program at Wake Forest University.

Laura Dezarn joined Truliant in 2018 as Vice President of Information Technology. Her technology-services experience spans three decades and a wide range of industries including nineteen years in the financial services industry. As the Vice President of Information Technology, Ms. Dezarn oversaw significant improvements to Truliant's digital infrastructure. As CIO, she develops strategic direction for its technology landscape and is responsible for departments including Enterprise Business Analysis, Application Engineering and Development, Enterprise Architecture, IT Infrastructure and Operations, Information Security, IT Support Services, IT Service Desk, Telecom, Business Continuity Planning and Disaster Recovery. Ms. Dezarn currently sits on the Board of Directors for Ronald McDonald House Charities of the Piedmont Triad, Financial Pathways of the Piedmont and the Advisory Board for the Information Systems and Supply Chain Management department for UNCG. She is also the Executive Chapter Advisor for the Wake Forest University chapter of Alpha Delta Pi.

Ms. Dezarn has a bachelor’s degree in computer science from Appalachian State University and a Master of Business Administration degree from Wake Forest University.

Jeff Hibbard joined Truliant in 2018 as Vice President of Digital Innovation. He is responsible for developing and leading the credit union’s digital member experience strategies, payments, process and operations transformation, enterprise automation, artificial intelligence and project governance and management. Mr. Hibbard is a member of the Board of Advisors for the RevTech Foundation, an organization focused on late seed startups in the Fintech and InsurTech verticals, and an Accelerator program designed to support Founders in under-represented communities. Mr. Hibbard is the Executive Sponsor for Truliant’s Veterans Business Resource Group.

Mr. Hibbard received a degree from the University of North Carolina at Greensboro. He also holds a Master’s Degree in Information Technology Management from the University of Virginia, and received Executive Education from the Massachusetts Institute of Technology.

Linell Johnson joined Truliant in 1994. His responsibilities include all aspects of financial management. In his role, he leads and provides strategic direction to a global team of talented professionals who partner with other leaders to execute Truliant’s strategies in financial planning and analysis (FP&A), treasury and investor relations, credit risk management, and electronic funds and payment processing.

He has held positions on the supervisory committee for the former Victory Masonic Credit Union, treasurer of Truliant’s political action committee, and served on the board of trustees at Goler Memorial A.M.E. Zion Church. He co-founded the Winston-Salem Roadrunners Track Club which serves the greater Winston-Salem youth community.

Mr. Johnson brings over 25 years of financial management experience and is a Certified Public Accountant (CPA). He received his Bachelor of Science in Accounting from High Point University and holds a certification as a Credit Union Enterprise Risk Management Expert (CUERME).

Anderson Langford joined Truliant in 2018. His experience includes executive and senior roles in regulatory and financial institutions, credit underwriting and operational risk management. He has led lending divisions and branch networks, held regional and branch management positions and has provided a wealth of financial insight to each role. Mr. Langford is responsible for Truliant’s Deposit and Credit Administration, Credit Risk, underwriting of Member Business Services and Small Business Administration lending, Compliance, Bank Secrecy Act, Collections and Facilities Administration.

 Mr. Langford holds a Bachelor of Business Administration in Finance from Kennesaw State University.

Chris Murray joined Truliant in 2009. He has more than two decades of experience with financial institutions. Murray has held several leadership roles at Truliant and has supervised numerous strategic and new business initiatives. He is responsible for marketing, data analytics, member satisfaction and Truliant's CRM system, product development and strategy, and fraud prevention. Murray serves on the board of directors for Junior Achievement of the Triad, which develops economic empowerment skills in young people, and the Guilford Green Foundation, which focuses on LGBTQ equality and inclusion.

Mr. Murray received a Bachelor of Science in Business Management from the Bryan School of Business and Economics at the University of North Carolina at Greensboro.

Sherri Thomas joined Truliant in 2010 and has more than 25 years of experience managing operations and human resources at large and mid-size institutions. Ms. Thomas provides senior leadership for employee relations, compensation, benefits, payroll, recruiting, and organizational development, which includes employee training and skill development. Her role encompasses responsibility for Diversity, Equity and Inclusion, community affairs, community engagement and outreach, state and local government affairs, and Truliant At Work – the credit union’s B2B workplace benefits program. Ms. Thomas also has oversight of the credit union’s contact center. Ms. Thomas serves on the Board of Advisors of The University of North Carolina at Greensboro’s Bryan School of Business and Economics and the Elon University Black Life Advisory Council to the President. She is chair of the Greensboro Chamber of Commerce Board of Directors.

Ms. Thomas holds a Master’s Degree in Business Administration from Elon University and a Bachelor’s Degree in Accounting from the University of North Carolina at Greensboro. She holds the Senior Professional in Human Resources (SPHR) designation, the highest professional certification within the human resource field.

Michael Troutman joined Truliant in 2024. He is responsible for organizing, planning, and strategically directing all aspects of Truliant’s branch network, mortgage, Truliant Financial Advisors, and commercial lending. With more than two decades in the financial services industry, he has led commercial lending, retail banking, wealth management, and mortgage teams.

Mr. Troutman holds a Master of Business Administration from William & Mary and a Bachelor of Science in Management and Society from the University of North Carolina, Chapel Hill. He is actively involved with Breakthrough T1D (formerly JDRF) of North Carolina and is a Patient Advocate Foundation committee member.