Chief Planning Team
Meet the leaders who set the vision for our organization.
Todd Hall, President/CEO
Todd Hall was named President/CEO of Truliant in January 2020. Mr. Hall joined the organization in 2012 as Chief Operating Officer with over 20 years of financial management experience. As President/CEO, Mr. Hall, in partnership with Truliant’s Board of Directors, is responsible for strategic leadership of the credit union with the purpose of improving members’ lives. Mr. Hall’s focus has been keenly member-centric, with initiatives committed to expanding convenience throughout all interactions with the credit union. Since 2012, Hall has helped Truliant grow to over 270,000 members, nearly $3.3 billion in assets, and 30+ Member Financial Centers in North Carolina, South Carolina, and Virginia.
Mr. Hall holds a Bachelor of Science in Finance from the University of South Carolina and a Master of Business Administration from the executive program at Wake Forest University.
Cosby Davis III, Chief Financial Officer
Cosby Davis III joined Truliant in 2021. He has an accomplished career leading member-centric initiatives in the credit union industry. Mr. Davis leads all financial administration, accounting and budgeting initiatives and operations at Truliant. His role includes oversight of electronic funds and payment processing, purchasing, and treasury areas. He is a member of the Enterprise Risk Management Committee for First Carolina/VIZO Corporate Credit Union.
Mr. Davis graduated from Southern College with degrees in Business Administration and History. He holds a Master of Business Administration from Wake Forest University and received Executive Education at The Wharton School in Philadelphia, Pa., The Kellogg Graduate School of Management at Northwestern University and The Darden School at the University of Virginia.
Laura Dezarn, Chief Information Officer
Laura Dezarn joined Truliant in 2018 as Vice President of Information Technology. Her technology-services experience spans three decades and a wide range of industries including sixteen years in the financial services industry. As the Vice President of Information Technology, Ms. Dezarn has overseen significant improvements to Truliant’s digital infrastructure. As CIO, she develops strategic direction for its technology landscape and is responsible for departments including Enterprise Service Delivery, Application Engineering and Development, Enterprise Architecture, IT Infrastructure and Operations, Information Security, IT Support Services, IT Service Desk, Telecom and Disaster Recovery. Ms. Dezarn currently sits on the Board of Directors for Ronald McDonald House Charities of the Piedmont Triad. She is also the Executive Chapter Advisor for the Wake Forest University chapter of Alpha Delta Pi.
Ms. Dezarn has a bachelor’s degree in computer science from Appalachian State University and a Master of Business Administration degree from Wake Forest University.
Rik Kielbasa, Chief Digital Officer
Rik Kielbasa has more than 20 years of management and leadership experience in the financial services industry. He joined Truliant in March 2008 as its Vice President of the Member Contact Center. Mr. Kielbasa was promoted to Senior Vice President, Member Experience in 2013, and became Chief Digital Officer in 2017. Mr. Kielbasa leads a wide array of Truliant’s member experience touchpoints including; Member Contact Center, Collections, Deposit Administration, Payments, and ATMs. He is responsible for developing and leading Truliant’s Digital Experience strategies and creating and directing its innovation team.
Mr. Kielbasa received a Bachelor of Science in Business Administration. He also earned a Master of Business Administration from Elon University.
C. Anderson Langford, Chief Operations Officer
Anderson Langford joined Truliant in 2018 as Chief Operations Officer. Throughout his career, he has served in many senior and executive roles at financial institutions, providing a wealth of financial and operational management experience. His major focus areas include risk management, talent acquisition and development, process improvement, and mortgage and commercial lending. Mr. Langford has led lending divisions and branch networks, established a wholly-owned subsidiary, and held branch and regional management positions. He is responsible for Truliant’s Member Financial Center network, consumer and business lending teams, and the Truliant Financial Advisors team.
Mr. Langford holds a Bachelor of Business Administration in Finance from Kennesaw State University.
Chris Murray, Chief Member Experience Officer
Chris Murray joined Truliant in 2009. He has more than two decades of experience with financial institutions. Murray has held several leadership roles at Truliant, and is a past regional director of Member Financial Centers and Senior Vice President of Member Experience. He has led and supervised numerous strategic and new business initiatives and implementations across the credit union. Murray is responsible for Traditional Marketing, Indirect Dealer Services, Credit Administration, Member Satisfaction, Truliant Insurance Services, and Truliant Financial Advisors. He serves on the board of directors for Junior Achievement of the Triad.
Mr. Murray received a Bachelor of Science in Business Management from the Bryan School of Business and Economics at the University of North Carolina at Greensboro.
Sherri Thomas, Chief Administrative Officer
Sherri Thomas joined Truliant in 2010 and has more than 25 years of experience managing operations and human resources at large and mid-size institutions. Ms. Thomas provides senior leadership for employee relations, compensation, benefits, payroll, recruiting, and organizational development, which includes employee training and skill development. Her role encompasses responsibility for Diversity, Inclusion and Equity, community affairs, community engagement and outreach, state and local government affairs, and Truliant At Work – the credit union’s B2B workplace benefits program.
Ms. Thomas holds a Master’s Degree in Business Administration from Elon University and a Bachelor’s Degree in Accounting from the University of North Carolina at Greensboro. She holds the Senior Professional in Human Resources (SPHR) designation, the highest professional certification within the human resource field.
To contact a member of Truliant's Chief Planning Team, email: [email protected]
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