Senior Management Team
Meet the accomplished professionals who direct Truliant's day-to-day operations.
Veronica CalderonSenior Vice President, Diversity, Inclusion, and Equity
Veronica Calderon joined Truliant in 2021. She is responsible for the implementation of diversity, inclusion, and equity principles and practices into Truliant’s workplace culture, member service and philanthropy.
Chad FryeSenior Vice President, Facilities and Administrative Services
Chad Frye joined Truliant in 1993. He is responsible for all aspects of facilities management at Truliant, including facilities, general services, security, and vendor management. He oversees site selection, disposition of property, building design, new construction, repairs and maintenance, and the managing of lease renewals and landlord relationships.
Jeff HibbardSenior Vice President, Digital Experience & Business Transformation
Jeff Hibbard joined Truliant in 2018. He leads Truliant’s digital experience and innovation strategy, the digital transformation of internal credit union processes, and design thinking and member journey management. He oversees digital channel growth and self-service, digital marketing, and deposit administration.
Steve KoelschSenior Vice President, Commercial Lending
Steve Koelsch joined Truliant in 2021. He is responsible for strategic and operational oversight of Truliant’s Business Services. Koelsch oversees commercial and U.S. Small Business Administration lending, and Truliant’s regional offices in Greensboro and Charlotte, N.C.
Kim AldermanVice President, Member Experience, Member Financial Centers
Kim Alderman joined Truliant in 2016. She oversees Truliant's network of more than 30 Member Financial Centers, including branch operations, supervision of regional and operational directors, associated product management, and overall branch administration and strategy. Additionally, she is responsible for the Truliant at Work Program, which provides our Business Partners with a robust financial education program to complement their employee benefits package. Alderman effectively ensures that all member interactions and transactions serve our mission to improve lives.
Kenneth BrightVice President, Organizational Development and Training
Kenneth Bright joined Truliant in 2012. He is responsible for constructing engaging employee experiences that directly impact the member experience and foster the credit union’s core values of Member Focus, Service, Guidance, and Relationships. His role encompasses all aspects of employee learning journeys, leadership development and building employee engagement programs that ensure the successful immersion of employees into Truliant’s workplace culture.
Laura DezarnVice President, IT Infrastructure and Operations
Laura Dezarn joined Truliant in 2018. She oversees Truliant’s Information Technology Infrastructure and Operations teams, working closely with senior management to develop, integrate and implement technologies to support the credit union’s operational and strategic IT goals. Her oversight includes infrastructure engineering, information security, telecommunications, the IT Service Desk and batch operations.
Beth EllerVice President, Truliant Mortgage Services
Beth Eller joined Truliant in 2019. She is responsible for overall leadership, performance, growth, administration and strategic direction of Truliant Mortgage Services. She leads Truliant’s mortgage lending operations, and develops new services that best meet member needs.
Linell JohnsonVice President, Controller
Linell Johnson joined Truliant in 1994. He is responsible for managing accounting and financial analysis departments. His oversight includes recommendations of operational strategies, financial performance in relationship to goals, budget and the financial wellbeing of the Credit Union. Additionally, he is responsible for performing risk analysis, fixed asset management, and electronic funds and payment processing at Truliant.
Precious McCloudVice President, Human Resources
Precious McCloud joined Truliant in 2013. She is responsible for employee relations, talent acquisition, payroll, and compensation and benefits. Her focus is on creating organizational value through engaged employees and integrating human resources initiatives into the strategic goals of the credit union.
Alice StevensVice President, Credit Administration
Alice Stevens joined Truliant in 2019. She oversees Truliant’s consumer lending programs. Her oversight includes the performance and administration of the credit union’s indirect lending program, direct lending programs and home equity production, consumer loan servicing and collateral management functions.
To contact a member of Truliant's Senior Management Team, email: [email protected]
This contact information is not to be used for vendor solicitation.
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