The bonus recognizes the exceptional role of Truliant employees in meeting member-owners’ needs while working through the pandemic’s massive disruptions. Additional compensation was given to employees who did not have the option to work from home.
“We are extremely grateful to all Truliant employees. Without their hard work, we wouldn’t be where we are today: strong, fluid and optimistic about our future,” said Todd Hall, Truliant’s president and CEO. “Our employees fully deserve to be recognized for stepping up, putting themselves in our members’ shoes, and making thoughtful decisions – all while managing their own increased personal obligations.”
During the COVID-19 pandemic, Truliant employees developed, adapted and expanded programs, increased the accessibility of its mobile platform, kept branches open by appointment and were cross-trained in different roles to ensure high service levels. Truliant developed special programs for members, including expanded Skip-A-Pay loan options and a low APR loan program to help replace lost paychecks. Truliant helped hundreds of businesses obtain Small Business Administration loans through the Paycheck Protection Program.
The one-time payment averages more than $1,000 for each full-time associate and was distributed in early July. It is the second bonus Truliant has issued during the pandemic, following a May 2020 bonus to employees for their work transitioning through the initial phases of the pandemic.
“One of the ways that Truliant stands out as an employer is by celebrating the work of our employees,” said Sherri Thomas, Truliant’s chief administrative officer. “We want to acknowledge the commitment of those who’ve made Truliant a first-class financial institution for our 280,000 member-owners."
To learn more about working at Truliant, visit our careers page. www.truliant.org/careers
About Truliant Federal Credit Union Truliant is a mission-driven, not-for-profit financial institution that promises to always have its member-owners’ best interest at heart. It improves lives by providing financial guidance and affordable financial services. Truliant was chartered in 1952 and now serves 280,000+ members. Truliant has more than 30 Member Financial Centers in North Carolina, South Carolina and Virginia.
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Contact: Heath Combs
(o) 336.293.2054 (c) 336.442.5736