As a credit union, there are many ways Truliant differs from mainstream financial institutions. As a not-for profit organization, our goal is to improve each of our member's lives and offer trusted guidance to let members achieve the plans and dreams they have for themselves and their families.
We put people before profit.
We value our member-owners and are dedicated to providing trusted financial guidance with our member's best interest at heart. We will always put our members' needs before profits. Our products and services are designed to improve lives and create financial security.
The latest in products, services and technology.
We take our responsibility to members seriously, and remain committed to finding the most appropriate product to each member’s individual needs. Truliant will never product push or try to upsell. Our members' interests are our interests. In addition to our great products and services, we also offer the latest technology in our Tru2Go Online Banking services and Tru2Go Mobile Applications.
Consumer-friendly rates, fees and policies.
Our rates, fees and policies are designed to help improve our members' quality of life, strengthen their financial position and help them achieve their dreams and goals. And unlike some financial institutions, our advertised rates are realistic and are designed so most members can qualify based on their credit scores. Truliant does not advertise teaser rates or rates where very few members can meet the required qualifications.
We educate members to help them plan for their future.
We offer members a wide range of options on financial products to help them make smart, informed decisions. We also offer no-cost financial advice. The Truliant Financial Advisors1 are trusted professionals who provide guidance to help members achieve their short- or long-range financial goals. These advisors are salary-based, and do not earn commissions, so members can be assured they are offered nothing but sound, objective advice.
Your Truliant Visa® will always remain a Truliant Visa®.
Because we make decisions with your best interest in mind, you’ll never have to worry about us selling your Truliant Visa Credit Card account to the highest bidder, which could result in higher rates, increased fees and less flexibility. We also offer great low rates, purchase notifications, accumulative rewards and the latest in high tech security.
We're active in the communities we serve.
Improving people's lives goes well beyond providing our members with trusted guidance. We also offer grants and scholarships to organizations and students who deserve it most. We hire from within the communities we serve, and actively give back to the communities with leadership roles, volunteer efforts, sponsorships, donations, shred days and more. Visit our Community Page for more information and for the latest events coming up in your area.
We're committed to a diverse workforce and member base.
For more than 60 years, Truliant has celebrated the diversity of our workforce and that of our member base. We have created a culture where everyone is treated with integrity and respect. This commitment extends well beyond our office walls and into our communities. We remain deeply engaged in making the communities that we serve better. Learn about our latest career opportunities, and discover how Truliant helps celebrate and honor diversity, including recognition of important holidays like Juneteenth.
We help you eliminate debt - to enjoy more of life.
Truliant works closely with its with members to create strong plans for eliminating debt. In addition to our online budgeting software and free access to the Truliant Financial Advisors,1 we carefully align mortgage and other loans with our members' long-term financial goals. By following some basic steps, members can set up and manage a realistic budget and eventually reach their goals - including retirement.
Your business ... is our business.
When it comes to business lending and accounts, our goal is to help you achieve yours. We are here to be your financial partner and provide guidance and support as your business grows. Our Business Services department is there for you every step of the way. From basic account options to more complex money-management solution and business loans solutions, we'll help you understand your choices to help make the right decisions.
No auto rate markup here.
Some auto dealers may mark up auto rates to increase their commission. Truliant has a strict policy against auto dealers marking up their rates when consumers finance loans through Truliant at the dealership. Our affiliated auto dealers must give members the same rate the member would get financing directly through Truliant.
Let CUABS purchase your next car.
Truliant makes it easy to shop for a new or used vehicle. Members have complete access to the Credit Union Auto Buying Service (CUABS).2 They can find the car of your dreams, negotiate the best price, get your trade valued, handle all the paperwork and tags... even deliver your new car right to your home or office. The best part is that you can usually qualify for a lower rate. Find out more on our CUABS page.
(1) Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA / SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.Financial Advisors are registered to conduct securities business and licensed to conduct insurance business in limited states. Response to, or contact with, residents of other states will be made only upon compliance with applicable licensing and registration requirements. The information in this website is for U.S. residents only and does not constitute an offer to sell, or a solicitation of an offer to purchase brokerage services to persons outside of the United States.CFS representatives do not provide tax or legal guidance. For such guidance please consult with a qualified professional. Information shown is for general illustration purposes and does not predict or depict the performance of any investment or strategy. Past performance does not guarantee future results. (2) CUABS is an independent NC licensed automobile dealer not owned or operated by Truliant. (3) Must meet credit bureau and ChexSystems qualifications to join.