TEMPORARY BRANCH CLOSING: : Our Downtown Winston-Salem location is temporarily closed. Please check back in for details about reopening. We apologize for any inconvenience.
System Maintenance:
Due to scheduled maintenance on Sunday, September 9, 2018 between 6:00am and 2:00pm ET, Truliant's Easy Deposit check deposit feature will be intermittently unavailable.  If you encounter an error, please logout and login again.  Extended maintenance for Online Banking, Tru2Go Mobile and Tablet Applications on Sunday, September 9,2018 beginning at 12:00am - 5:00am ET.
FAQs

FAQs

Let’s Get Started
  • Overview
  • Understanding the details of our products and services will help you get the most out of your Truliant membership.

    Deposit Account FAQs

    • Valuable information about opening and maintaining Truliant deposit accounts, including information on form 1099, used for tax purposes.

    Loan FAQs

    • Read this information to better understand your Truliant loan(s). Includes information on form 1098, used for tax purposes.

    Online & Mobile Banking FAQs

    • Get the most convenience and value out of our online and mobile banking services

    Card Compromise FAQs

    • Find out what to do if you believe your credit or debit card has been compromised by fraud.

    Security FAQs

    • Find out how we safeguard your personal information and protect you from fraud

    Other FAQs

    • Check this page for answers to all your other questions about Truliant's products and services