System Maintenance: Please be aware that our online banking and Tru2Go Phone Banking(RSVP) systems will be down for maintenance starting at 12:00am ET on Sunday, September 24th. Our estimated end time is 8:00am ET on Sunday, September 24th. We apologize for any inconvenience.
Delayed Opening :

Truliant's Mallard Creek Member Financial Center on Prosperity Church Road in Charlotte will open at 11 a.m. on Tuesday, Sept. 12, 2017. We apologize for any inconvenience.

FAQs

Loan FAQs

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It's important that you have all the information you need when managing your Truliant loans. Here we address popular topics so we can help guide your financial growth and improve your life.

I would like to apply for a loan. Are there age restrictions?
I am not a Truliant member, but I would like to apply for a loan. How do I get started?
I paid off my loan but haven't received my title. How can I get that document? 
I would like to add or remove a name from a title. Can Truliant help me?
I would like to get a Home Equity Loan with Truliant, but I live out of state.
How can I find the maturity date on my loan? 
Can I make a loan payment online? 
Where can I find mortgage rates? 
What types of business loans do you offer? 
What mailing address can I use to mail payments/deposits, titles or mortgage information to? 
I have not received my title or have lost my title since I paid it off. What can I do?
I am moving to another state. What will I need to do to register my automobile? 
Where can I find the payoff on my auto loan?
Will the inquiry about my credit affect my credit score?
Are there any prepayment penalties charged for these loan programs?
How much money will I save choosing a 15-year loan over a 30-year loan?
Can I really borrow funds to use toward my down payment?
If my property's appraised value is more than the purchase price, can I use the difference toward my down payment?
I'm getting a gift from someone else. Is this an acceptable source of my down payment?
I am selling my current home to purchase this home. What type of documentation will be required?
Do I have to have an escrow account?
How does Truliant handle tax form 1098 regarding 2016 interest paid?

Contact us today if you have further questions. Or feel free to visit one of our Member Financial Centers in North Carolina, South Carolina and Virginia. Truliant is committed to providing the products and services members in the Triad and beyond need to strengthen their finances and improve their lives.