
WINSTON-SALEM, N.C. (September 12, 2023) – Truliant Federal Credit Union announced today the release of its first Corporate Social Responsibility (CSR) report. Titled ‘Brighter together,’ it highlights the benefits of Truliant’s social, environmental and community efforts.
“Brighter together” is published as an online magazine. It focuses on five pillars of CSR at Truliant that together form a more significant effect: charitable giving; diversity, equity and inclusion (DEI); community engagement; financial wellness; and environmental stewardship.
“We’ve always had a greater sense of purpose. This first issue of ‘Brighter together’ tells the story of social responsibility’s important role at Truliant,” said Todd Hall, president and CEO of Truliant. “This report takes a deeper look at our role as a corporate citizen and the good we’re doing to strengthen relationships with employees and members.”
At a time when consumers expect the companies they do business with to be a force for good, Truliant is responding, according to Precious Quire-McCloud, senior vice president of diversity and social responsibility at Truliant.
“‘Brighter Together’ shows how we are being intentionally mindful of our responsibility to improve the lives of others and how our business decisions contribute to the greater good of society,” McCloud said. “Our commitment goes beyond banking to make business personal.”
The report can be viewed online at Truliant’s
website. It highlights efforts over the last year including:
- Sustainable practices in operations, including the installation of 742-solar panels on the roof of the new Truliant Operations Center. The panels will eliminate an estimated 740,000 pounds of carbon dioxide waste each year.
- Guidance to Truliant members, business partners and the community through in-person classes and online programs. More than 3,000 individuals participated in Truliant’s financial wellness and education programs last year.
- Expanding DEI programs to strengthen Truliant’s workplace culture and helping employees build networks of support and allyship through Business Resource Groups.
- Helping others by donating more than $643,000 to 116 nonprofits through the Truliant Foundation, representing the credit union’s commitment to community engagement through sponsorships, scholarships, grants and more.
- Increasing boardroom diversity on Truliant’s Board of Directors. A majority of Truliant’s board now represents racial and gender diversity.
- The impact of Truliant to local organizations through more than 155 community events so far in 2023 and countless service hours; and a profile of Truliant’s Employee Volunteer of the Year.
About Truliant Federal Credit Union
Truliant is a mission-driven, not-for-profit financial institution that improves lives by providing great service and straightforward financial solutions. Truliant was chartered in 1952 and now serves 316,000+ members. Truliant has more than 35 Member Financial Centers in North Carolina, South Carolina and Virginia.
FOR MORE INFORMATION:
Contact: Heath Combs
[email protected]
(o) 336.293.2054 (c) 336.442.5736
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for SafeSpend Banking:
General Charges |
Fee Type |
Fee Amount |
Monthly maintenance |
$5.00
Waived with any of the following:
1) Monthly Total Deposits ≥ $250, or
2) 23 or younger |
Official check, payable to third party |
$5.00/check |
Wire transfer (incoming) |
$10.00 (Domestic / International) |
Wire transfer (outgoing) |
$25.00 (Domestic) $35.00 (International) |
For a comprehensive listing of account-related fees, special service fees, and additional details,
log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Access to more than 80,000 surcharge-free ATMs. A surcharge-free ATM is one you can use without paying an extra fee charged by the ATM owner. Truliant partners with a nationwide network of ATMs that let you withdraw cash, check balances, and more—without those added fees.
Even if the ATM isn’t Truliant-branded, it can still be surcharge-free if it’s part of our network.
Use the
ATM locator to find the most convenient locations near you.
Receive one free overdraft per calendar year by contacting us or visiting a branch. Normal fee of $28 per overdraft applies for all other overdrafts.
Enjoy a full suite of everyday benefits designed to protect your wallet, your time, and your peace of mind — all part of this powerful package.
Unexpected perks — A $90 per month value if purchased separately:
- Lifestyle Protection and Savings
- Cell phone protection coverage
- 24/7 roadside assistance
- Buyer protection and extended warranties
- Telehealth for your family
- Save on healthcare (prescription, vision and dental discounts)
- Travel and leisure discounts
- Shopping perks (receive cash back or use for purchases)
- Shell station fuel perks
- Security and Fraud Protection
- Credit and identity monitoring
- View details.
- Or call the Benefits Service Center at 866-298-3686, Mon – Fri, 8:30 a.m. – 5:00 p.m. ET for assistance with registration and activation.
Money Access and Everyday Banking Perks:
- Free standard Truliant checks
- Free official checks
- Free incoming wire transfers
- One-time overdraft fee waiver (per calendar year)
- Early Pay — Get your paycheck up to 2 days early
- Surcharge-free ATMs — Access to 80,000 ATMs worldwide that waive their fees for our members
- Free ATM withdrawals, even outside Truliant
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Reserve Plus Banking:
General Charges |
Fee Type |
Fee Amount |
Monthly maintenance |
$25.00
Waived with any of the following:
1) Average Monthly Deposit Relationship ≥ $25,000, or
2) Average Monthly Truliant Financial Advisors Investment ≥ $50,000 |
Order checks |
Standard Truliant Checks are free |
Wire transfer (outgoing) |
$25.00 Domestic, $35.00 International (incoming wires are free) |
Overdraft Charges |
Fee Type |
Fee Amount |
Balance Backup* and Balance Backup+** overdraft protection |
$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year |
Deposit account overdraft protection transfer service charge |
$3.00 (limit once daily) |
Line of credit overdraft protection transfer service charge |
$3.00 (limit once daily) |
*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.
**Balance Backup
+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.
For a comprehensive listing of account-related fees, special service fees, and additional details,
log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Our
Balance Backup coverage offers members emergency overdraft protection, allowing important items to clear and helping you avoid returned payment fees from payees.
Truliant will strive to pay the following types of transactions when you do not have funds available.
- Checks and other transactions made using your checking account number
- Automatic recurring drafts made using your debit card number
We also offer
Balance Backup+ for the following types of transactions when insufficient funds exist in your account:
- Debit card transactions
- ATM transactions
For complete details visit our
overdraft protection page.
Truliant's Early Pay program lets you access your money up to two days before your payday on Automated Clearing House (ACH) direct deposits. You don't need to sign up or opt-in: Early Pay is a free and automatic service we provide to our members.
See more details here.
Enjoy a full suite of everyday benefits designed to protect your wallet, your time, and your peace of mind — all part of this powerful package.
Unexpected perks — A $90 per month value if purchased separately:
- Lifestyle Protection and Savings
- Cell phone protection coverage
- 24/7 roadside assistance
- Buyer protection and extended warranties
- Telehealth for your family
- Save on healthcare (prescription, vision and dental discounts)
- Travel and leisure discounts
- Shopping perks (receive cash back or use for purchases)
- Shell station fuel perks
- Security and Fraud Protection
- Credit and identity monitoring
- View details.
- Or call the Benefits Service Center at 866-298-3686, Mon – Fri, 8:30 a.m. – 5:00 p.m. ET for assistance with registration and activation.
Money Access and Everyday Banking Perks:
- One-time overdraft fee waiver (per calendar year)
- Early Pay — Get your paycheck up to 2 days early
- Low-cost standard Truliant checks — Only $10 per order
- Surcharge-free ATMs — Access to 80,000 ATMs worldwide that waive their fees for our members
- Free ATM withdrawals, even outside Truliant
Non-Sufficient Funds occur when there isn’t enough money in your account to complete a payment. If this happens, we’ll simply reject the payment — and we won’t charge you a fee.
Acceptable forms of identification:
- Driver’s license (state or U.S. territory issued)
- Driver’s license learner permit (state or U.S. territory issued)
- ID card (state or U.S. territory issued)
- Passport (U.S. or foreign government-issued)
- Armed Forces ID (U.S. government-issued)
- Permanent resident card (U.S. government-issued)
- Employment authorization card (U.S. government-issued)
- VISA (U.S. government-issued)
- Matricula Consular ID (Mexican consulate issued)
All identification must be valid, have a full-face photo, and not be expired.
Additional documents may be requested to verify identity and residency.
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Essentials Plus Banking:
General Charges |
Fee Type |
Fee Amount |
Monthly maintenance |
$7.50
Waived with any of the following:
1) Monthly Direct Deposit ≥ $500, or
2) Average Monthly Checking Balance ≥ $1,500, or
3) Average Monthly Deposit Relationship ≥ $5,000 |
Order checks |
Standard Truliant Checks = $10.00 |
Official check, payable to third party |
$5.00/check |
Wire transfer (incoming) |
$10.00 Domestic or International |
Wire transfer (outgoing) |
$25.00 Domestic, $35.00 International |
Overdraft Charges |
Fee Type |
Fee Amount |
Balance Backup* and Balance Backup+** overdraft protection |
$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year |
Deposit account overdraft protection transfer service charge |
$3.00 (limit once daily) |
Line of credit overdraft protection transfer service charge |
$3.00 (limit once daily) |
*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.
**Balance Backup
+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.
For a comprehensive listing of account-related fees, special service fees, and additional details,
log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
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