WINSTON-SALEM, N.C. (November 17, 2021) – Truliant Federal Credit Union announced today it will launch the Truliant Foundation to further support its commitment to community and social responsibility to give back to the neighbors it serves.
The Truliant Foundation will provide support to internal and external credit union programs and funding initiatives. It will collaborate with organizations who align with Truliant’s mission and community focus areas. Moving forward, all of Truliant’s existing grant, donation, and scholarship programs will be funded and managed as programs of the Truliant Foundation.
“As we’ve grown, so too has Truliant’s commitment to our member-owners and the diverse communities they represent. Establishing the Truliant Foundation expands on the ‘People Helping People’ philosophy of credit unions and our legacy of helping underserved populations. It creates a platform to deepen connections with partners as we increase contributions over time,” said Sherri Thomas, Chief Administrative Officer at Truliant.
The first new program of the Truliant Foundation is the establishment of the Truliant Employee Relief Fund. It will provide financial assistance to employees experiencing financial hardship due to events beyond their control, including disasters, extended illnesses, injuries, and other special situations. The Employee Relief Fund will provide grants to employees for their own needs or for those of their immediate family members.
The fund was launched with personal donations from 100 percent of Truliant’s senior management, an amount matched by Truliant to start the fund.
“Truliant’s leadership team shares the vision of this fund as an important investment in our employees, so much so that 100 percent of them gave in recognition of their concern and support of our employees,” Truliant’s Thomas said. “We are grateful for our management’s support as anchor investors, providing not only a conduit for financial wellness, but in taking this step so early to unlock the potential of our foundation.”
As its first major gift, Truliant contributed to the Winston-Salem State University Foundation to support the Mathematics and Science Education Network (NC-MSEN) program. The gift will be used at the historically black university to eliminate disparities in education and to prepare middle and high school students for careers requiring math and science.
The foundation will engage Truliant employees in its commitment to give back by establishing a volunteer-led Advisory Board made up of diverse employees from all levels of the organization. The Advisory Board will be active in the distribution of community support based on the needs of the communities where they live and work and will include reviewing giving requests and participating in financial education grants, Community Mini Grants and scholarship programs.
“The advisory board gives our employees an outlet to make their voices heard. They live, work and play in our communities - so who better to provide thoughtful contributions around how we can best serve local social and economic needs,” Thomas said.
In the last five years, Truliant has contributed more than $1 million in scholarships, grants and charitable gifts to more than 400 community-focused organizations and 100 local students who are pursuing higher education. Truliant’s community focus areas include:
- Community Development: Organizations that cultivate relationships, social responsibility, civic engagement and collaboration to build community.
- Economic Mobility: Organizations providing personal guidance and activities to build financial stability and social prosperity for individuals and their families.
- Financial Wellness: Organizations that are specifically engaged in activities that promote and improve financial inclusion and financial literacy.
- Youth & Education: Organizations supporting education and programming from middle school through high school.
About The Truliant Foundation
The Truliant Foundation supports Truliant Federal Credit Union’s commitment to community and its social responsibility to give back to the neighbors it serves. Established in 2021, the foundation provides support to nonprofit community partners working to enhance the quality of life in member communities. The donor-advised fund was created by Truliant and is administered by the Carolinas Credit Union foundation. Donations to the Foundation are tax deductible. Learn more at Truliant.org/Foundation
About Truliant Federal Credit Union Truliant is a mission-driven, not-for-profit financial institution that promises to always have its member-owners’ best interest at heart. It improves lives by providing financial guidance and affordable financial services. Truliant was chartered in 1952 and now serves 280,000+ members. Truliant has more than 30 Member Financial Centers in North Carolina, South Carolina and Virginia.
FOR MORE INFORMATION
Contact: Heath Combs
[email protected]
(o) 336.293.2054 (c) 336.442.5736
Enjoy a full suite of everyday benefits designed to protect your wallet, your time, and your peace of mind — all part of this powerful package.
Unexpected perks — A $90 per month value if purchased separately:
- Lifestyle Protection and Savings
- Cell phone protection coverage
- 24/7 roadside assistance
- Buyer protection and extended warranties
- Telehealth for your family
- Save on healthcare (prescription, vision and dental discounts)
- Travel and leisure discounts
- Shopping perks (receive cash back or use for purchases)
- Shell station fuel perks
- Security and Fraud Protection
- Credit and identity monitoring
- View details.
- Or call the Benefits Service Center at 866-298-3686, Mon – Fri, 8:30 a.m. – 5:00 p.m. ET for assistance with registration and activation.
Money Access and Everyday Banking Perks:
- Free standard Truliant checks
- Free official checks
- Free incoming wire transfers
- One-time overdraft fee waiver (per calendar year)
- Early Pay — Get your paycheck up to 2 days early
- Surcharge-free ATMs — Access to 80,000 ATMs worldwide that waive their fees for our members
- Free ATM withdrawals, even outside Truliant
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Reserve Plus Banking:
| General Charges |
| Fee Type |
Fee Amount |
| Monthly maintenance |
$25.00
Waived with any of the following:
1) Average Monthly Deposit Relationship ≥ $25,000, or
2) Average Monthly Truliant Financial Advisors Investment ≥ $50,000 |
| Order checks |
Standard Truliant Checks are free |
| Wire transfer (outgoing) |
$25.00 Domestic, $35.00 International (incoming wires are free) |
| Overdraft Charges |
| Fee Type |
Fee Amount |
| Balance Backup* and Balance Backup+** overdraft protection |
$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year |
| Deposit account overdraft protection transfer service charge |
$3.00 (limit once daily) |
| Line of credit overdraft protection transfer service charge |
$3.00 (limit once daily) |
*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.
**Balance Backup
+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.
For a comprehensive listing of account-related fees, special service fees, and additional details,
log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Access to more than 80,000 surcharge-free ATMs. A surcharge-free ATM is one you can use without paying an extra fee charged by the ATM owner. Truliant partners with a nationwide network of ATMs that let you withdraw cash, check balances, and more—without those added fees.
Even if the ATM isn’t Truliant-branded, it can still be surcharge-free if it’s part of our network.
Use the
ATM locator to find the most convenient locations near you.
Receive one free overdraft per calendar year by contacting us or visiting a branch. Normal fee of $28 per overdraft applies for all other overdrafts.
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for SafeSpend Banking:
| General Charges |
| Fee Type |
Fee Amount |
| Monthly maintenance |
$5.00
Waived with any of the following:
1) Monthly Total Deposits ≥ $250, or
2) 23 or younger |
| Official check, payable to third party |
$5.00/check |
| Wire transfer (incoming) |
$10.00 (Domestic / International) |
| Wire transfer (outgoing) |
$25.00 (Domestic) $35.00 (International) |
For a comprehensive listing of account-related fees, special service fees, and additional details,
log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
Our
Balance Backup coverage offers members emergency overdraft protection, allowing important items to clear and helping you avoid returned payment fees from payees.
Truliant will strive to pay the following types of transactions when you do not have funds available.
- Checks and other transactions made using your checking account number
- Automatic recurring drafts made using your debit card number
We also offer
Balance Backup+ for the following types of transactions when insufficient funds exist in your account:
- Debit card transactions
- ATM transactions
For complete details visit our
overdraft protection page.
Truliant's Early Pay program lets you access your money up to two days before your payday on Automated Clearing House (ACH) direct deposits. You don't need to sign up or opt-in: Early Pay is a free and automatic service we provide to our members.
See more details here.
Acceptable forms of identification:
- Driver’s license (state or U.S. territory issued)
- Driver’s license learner permit (state or U.S. territory issued)
- ID card (state or U.S. territory issued)
- Passport (U.S. or foreign government-issued)
- Armed Forces ID (U.S. government-issued)
- Permanent resident card (U.S. government-issued)
- Employment authorization card (U.S. government-issued)
- VISA (U.S. government-issued)
- Matricula Consular ID (Mexican consulate issued)
All identification must be valid, have a full-face photo, and not be expired.
Additional documents may be requested to verify identity and residency.
Enjoy a full suite of everyday benefits designed to protect your wallet, your time, and your peace of mind — all part of this powerful package.
Unexpected perks — A $90 per month value if purchased separately:
- Lifestyle Protection and Savings
- Cell phone protection coverage
- 24/7 roadside assistance
- Buyer protection and extended warranties
- Telehealth for your family
- Save on healthcare (prescription, vision and dental discounts)
- Travel and leisure discounts
- Shopping perks (receive cash back or use for purchases)
- Shell station fuel perks
- Security and Fraud Protection
- Credit and identity monitoring
- View details.
- Or call the Benefits Service Center at 866-298-3686, Mon – Fri, 8:30 a.m. – 5:00 p.m. ET for assistance with registration and activation.
Money Access and Everyday Banking Perks:
- One-time overdraft fee waiver (per calendar year)
- Early Pay — Get your paycheck up to 2 days early
- Low-cost standard Truliant checks — Only $10 per order
- Surcharge-free ATMs — Access to 80,000 ATMs worldwide that waive their fees for our members
- Free ATM withdrawals, even outside Truliant
Non-Sufficient Funds occur when there isn’t enough money in your account to complete a payment. If this happens, we’ll simply reject the payment — and we won’t charge you a fee.
We are proud to offer fewer fees at a lower cost compared to many other financial institutions. Below are our current fees for Essentials Plus Banking:
| General Charges |
| Fee Type |
Fee Amount |
| Monthly maintenance |
$7.50
Waived with any of the following:
1) Monthly Direct Deposit ≥ $500, or
2) Average Monthly Checking Balance ≥ $1,500, or
3) Average Monthly Deposit Relationship ≥ $5,000 |
| Order checks |
Standard Truliant Checks = $10.00 |
| Official check, payable to third party |
$5.00/check |
| Wire transfer (incoming) |
$10.00 Domestic or International |
| Wire transfer (outgoing) |
$25.00 Domestic, $35.00 International |
| Overdraft Charges |
| Fee Type |
Fee Amount |
| Balance Backup* and Balance Backup+** overdraft protection |
$28.00/transaction (limit of six service charges per day) - 1 fee waiver per calendar year |
| Deposit account overdraft protection transfer service charge |
$3.00 (limit once daily) |
| Line of credit overdraft protection transfer service charge |
$3.00 (limit once daily) |
*Balance Backup service charge occurs anytime we cover overdrafts caused by check, recurring transaction, or other transaction made using checking account or debit card number.
**Balance Backup
+ service charge occurs anytime we cover overdrafts caused by debit card or ATM transactions.
For a comprehensive listing of account-related fees, special service fees, and additional details,
log in to online or mobile banking to view our Deposit Account Agreement or Business Deposit Account Agreement.
